Business Representative

Boardroom Appointments; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Boardroom Appointments is seeking a Sales and Business Administration professional in Gauteng. The role focuses on canvassing new customers and managing sales performance using the SAP system to compare actuals with targets.

You will collaborate with Warehouse and Logistics on route planning and promotions. Responsibilities include supporting credit applications, debt collection, and maintaining strong customer relationships through regular updates and presentations.

Qualifications

• Diploma or equivalent (NQF 5)
• Experience in Sales and Business Administration is desirable.
• Ability to canvass and open new customer accounts based on viability.

Responsibilities

• Canvass and open new customer accounts based on viability.
• Monitor monthly sales per customer using the Sales Management process.
• Extrapolate daily sales information from SAP to compare actual vs target units and plan actions.
• Provide monthly feedback to Regional Manager on activities relating to customers.
• Assist with master and dynamic route planning with Warehouse staff and Logistics.
• Host trade evenings to promote products and grow customer relations.
• Lead promotional activity to grow customer base and market share.
• Assist with the credit application process and support debt collection.

Skills

Canvassing

Sales management

Customer relations

Debt collection

Forecasting

Stock management

Compliance awareness

Customer service

Pricing knowledge

Presentation skills

Education

Diploma / Certificate or equivalent (NQF 5)

Tools

SAP

Job description

Experience

• Diploma / Certificate or equivalent (NQF 5)

Sales and Business Administration

• Canvassing and opening of new customer accounts based on their viability as future customers.
• Monitor monthly sales per customer using the Sales Management process.
• Daily extrapolation of sales information from the SAP system to assess actual units against target units and implement a plan of action if necessary.
• Provide monthly feedback to the Regional Manager on all activities relating to the customer.
• Introduce new marketing and promotion ideas and assist the customer in aligning its strategy with that of the Company (Marketing Strategy).
• Provide appropriate support in master and dynamic route planning in collaboration with Warehouse staff and Logistics.
• Host regular trade evenings and suitable entertainment to promote the product and grow/develop customer relations.
• Initiate and monitor all promotional activity to develop and grow existing customer base and market share in consultation with the customer and Regional Manager.
• Assist with the credit application process.
• Co-responsible with debtors for the effective, timeous collection of outstanding debtors monies.
• In collaboration with debtors, ensure that all outstanding debtors are less than 45 days at all times.
• Proactively manage customers with potentially high risk for the Company and liaise with debtors in respect of any action planning that needs to be done.
• Responsible for ensuring that vehicles and other company equipment are maintained in accordance with company policy and procedure.
• Monthly SBO meetings with Regional Manager to feedback status on new business.

StockControl

• Liaise with Warehouse on an ongoing basis to ensure optimal availability of stock and resolve any outstanding queries.
• Assist with the consignment stock process when required.
• Monitor buying patterns of all customers to assist in forecasting stock requirements on a monthly basis.
• Monitor stock rotations and replenish with new stock as needed.
• Assist the customer in managing their own stock levels and mix.

Compliance

• Operates within controls and procedures in order to ensure the integrity of the Company.
• Reports risks or areas of concern to management within own operating area.
• Promotes compliance with all relevant regulations and procedures to prevent fruitless, wasteful, and irregular expenditure.

Customer Service

• Maintains effective working relationships with employees and customers to provide the highest quality services.
• Identifies and solves problems while demonstrating a high level of integrity in line with the Company core values.
• Ensures daily and weekly discussions take place with CIC and other stakeholders to ensure customer queries are followed up and satisfactorily resolved.
• Provides regular presentations/training to customers on products and pricing to ensure customers are up to date with technical product changes.
• Assists the customer liaison department with maintaining the customer base by updating customer information when necessary.
• Provides the customer with stands, POS material, claims, and rotation procedure training.
• Updates customer database by providing new information regarding new customers and/or updating existing information.

Cost Control

• Supports the effective and transparent use of financial and other resources.
• Ensures correct pricing structures are in place at all times.
• Manages and monitors gross profit on a daily basis and implements action plans if necessary.
• Reduces operational costs by optimizing company resources (cell phone, car) and curbing unnecessary expenses.
• Limits expenditure, reduces costs, and ensures deviations from budgetary limits are reported to the direct Manager.