Shared Services & Records Administrator

CapeNature; Wes-Kaap; On-site; ZAR 240,000 - 340,000; Full time

Benefits offered by this job

24 days annual leave

Pension fund benefits

Staff discounts on CapeNature housing

Bursary programme support

Wellness partner access

Job summary

CapeNature is seeking a Shared Services Officer to provide efficient administrative support across facilities, records, travel, procurement, finance administration, asset and COID administration. The role reports to the Team Leader: Shared Services and focuses on coordinating services to meet stakeholder needs.

Key duties include reception and general administration, procurement and finance tasks, records management, travel desk coordination, and facilities-asset oversight, ensuring compliance

Qualifications

• Grade 12 or equivalent with relevant administrative experience in office/ shared services.
• At least two years’ customer/service experience (sales, finance, reception).
• Valid Code 8 driver's license and no criminal record.
• Experience in procurement, records administration and basic health and safety is advantageous.

Responsibilities

• Provide professional reception and office administration support, including enquiries, visitors, access cards, smart lockers and general administrative controls.
• Support procurement and finance administration, including requisitions, purchase order follow-ups, invoices, vendor liaison, record keeping and escalation of delays.
• Coordinate records and registry services, including document receipt, tracking, filing, storage, distribution and disposal.
• Coordinate travel desk activities including bookings, supplier communication and stakeholder updates.
• Coordinate facilities support, maintenance requests, walkthrough inspections, repair follow-ups and key control administration.
• Administer COID incident reporting and claims, including documentation checks, submissions, claim monitoring and stakeholder updates.

Skills

Reception

Office administration

Procurement

Finance administration

Records management

Travel desk coordination

Facilities management

Asset management

COID administration

Customer service

MS Office skills

Communication

Education

Grade 12/National Senior Certificate

Valid Code 8 driver’s license

Tools

MS Office

Excel

Records management software

Job description

CapeNature is seeking a Shared Services Officer to provide efficient administrative support across facilities, records, travel, procurement, finance administration, asset and COID administration. The role reports to the Team Leader: Shared Services and focuses on coordinating services to meet stakeholder needs.

Key duties include reception and general administration, procurement and finance tasks, records management, travel desk coordination, and facilities-asset oversight, ensuring compliance