About the Role
We are seeking a Temp Facilities Administrator to be the face of the company, a polite, friendly, and extremely capable to engage with both internal and external Stakeholders with a passion for delivering excellent administrative support.
Key Responsibilities
Secretarial & Reception Duties
- Making sure reception is clean and tidy
- Ensure an effective and friendly telephone service.
- Handling of telephone calls and enquiries.
- Greeting and assisting visitors. Informing employees of visitor’s arrival
- Parcel deliveries / Mail deliveries
- Sign for all parcels
- Log them in the parcel register
- Ensure recipient receives their parcel
- Prepare dashboards, Spreadsheets and PowerPoint presentation slides in accordance with Company guidelines.
- Processing and returning of:
- Quotations
- Stationery
- General Invoices
- Expense Claims
- Travelling Invoices
- Maintain the filing system in accordance with the company's records management criteria.
- Ensure that all travel arrangements are made timeously and effectively.
Helpdesk
- Responsible for full function/coordination of Facilities Service Desk.
- Receiving and seeing to it that all calls for maintenance, building services, and equipment are
- send/logged to relevant parties.
- Record keeping of calls and follow up thereof.
- Must be well informed of all services in building.
- Full fill a Service Desk function nationally.
- Liaise with various service providers external and internal.
Maintenance
- Co-ordinate with Maintenance Supervisors daily regarding the maintenance schedule Nationally
- Getting quotes and negotiating with suppliers and contractors
- Identifying the shortages that may occur in the maintenance procedures and implementing the necessary preventive measures
- Handling of complaints on a national basis.
Finance
- Responsible to raise Purchase Orders (PO’s) on request for Facilities and support Functions.
- Ensure Procurement Policy & Procedures are adhered to when raising Purchases orders (i.e., 2 x quotes or Contract/SLA & most recent B-BBEE Certificate of Vendor) attached.
- Keep record of all PO's raised Goods Receipted and submitted for payment on Excel Spreadsheet available on Teams.
- Ensure invoices received from suppliers are on time to GR and close POs to comply with payment terms set-up in Masterdata. Submit invoice(s) to GBS for processing Payment
- Assist with Facilities Service Desk Requests for maintenance & repairs by obtaining accurate quotations from Service Providers and providing feedback on job cards raised.
- Responsible to update Facilities Database daily upon receipt of quotes.
Courier Service [Where Applicable]
- Assist business with courier services requests and complete waybill(s) as needed i.e., Skynet.
- General support with regards to parcels received from suppliers at the Engineering Stores – including
- stationery (printing paper) for especially once office employees.
Vendor Creations
- Contact Service providers for required documentation to load as a vendor
- Sense check documentation ensure all is correct and relevant
- Create profile on Sentinel
- Take service provider through ABAC process
- Create relationship Manager on behalf of stakeholder
- Assist with New Service providers to register and upload invoices on Coupa & Sentinel
Contractor Access [Where Applicable]
- Attend weekly Contractor Review meetings and prepare contractor access list in advance.
- Manage Daily Contractors access to site and communicate to Risk & Security on time and in full.
Parking [Where Applicable]
- Sending of parking card application forms
- Allocate and distribute cards
- Keep parking card log up to date
Adhoc
- Assist with adhoc duties as and when required
Knowledge/Qualifications
- Matric plus Secretarial Diploma.
- Experience in the following Roles: Receptionist / Secretarial & Administrative Roles
- Good working knowledge in Microsoft Office and SAP
- Strong Excel Skills
- Knowledge in Contractor management Preferable
- SHE (safety, Health & Environmental) Background beneficial
Skills
- Ability to think quickly and Logically
- Strong interpersonal skills
- Ability to engage with Senior stakeholders, as well as external stakeholders
- Strong analytical skills
- Ability to communicate efficiently and effectively on multiple platforms
- Handling of conflict
- Problem Solving. Planning and Organization skills
- High attention to detail
- Good interpersonal relations
- Be pro-active
Experience
- 2 – 3 years secretarial and/or administrative responsibilities.