Service Technician

Ingersoll Rand; Boksburg; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Pension Fund

Medical Aid

Job summary

Ingersoll Rand is seeking a field service technician to inspect, service, repair, test and report on compressor products at customer sites and in-house. The role involves diagnosing issues, performing preventative maintenance and providing practical technical support by phone when needed.

Travel up to 90% to customer sites; requires Grade 12, Millwright trade certificate, and strong reading of blueprints; good computer skills.

Qualifications

• Grade 12 Certificate, Technical/Vocational.
• Valid Millwright trade test certificate
• Good computer skills necessary

Responsibilities

• Product: Provides diagnostic analysis, repair and/or preventative maintenance of customer products in service shops or installations at customer locations.
• Reports: Prepares and submits written reports of in-house or site visit inspections with recommendations.
• Training: Trains employees, customers and vendors in correct operation and maintenance of product.
• Quotations: Be able to identify spares & service opportunities & compile quotes and submit them to new and existing customers
• Other responsibilities as assigned.

Skills

Good computer skills

Education

Grade 12 Certificate

Millwright trade test certificate

Job description

Job Summary

Inspects, services, repairs, tests and reports on Company products located on customer site & in-house. May provide technical service via phone to the customer

Inspects, services, repairs, tests and reports on Company products located on customer site & in-house. May provide technical service via phone to the customer

Responsibilities

• Product: Provides diagnostic analysis, repair and/or preventative maintenance of customer products in service shops or installations at customer locations.
• Reports: Prepares and submits written reports of in-house or site visit inspections with recommendations.
• Training: Trains employees, customers and vendors in correct operation and maintenance of product.
• Quotations: Be able to identify spares & service opportunities & compile quotes and submit them to new and existing customers
• Other responsibilities as assigned.

Basic Qualifications

• Grade 12 Certificate, Technical/Vocational.
• Valid Millwright trade test certificate
• Good computer skills necessary

Travel & Work Arrangements/Requirements

90% travel to sites/customers

Key Competencies

• Absolute Excellent knowledge of Centrifugal, Rotary screw, Piston Compressors and compressor controls
• Good Understanding on all aspects of the mechanical aspects of machinery/product line.
• Must be able to read blueprints, good mathematical aptitude
• Excellent communication skills required to explain operations and maintenance of products

What We Offer

Our benefits – Pension Fund, Medical Aid

• Ownership Works equity program: we believe in the power of employee ownership. All full-time permanent employees are eligible for a one-time stock award after successfully completing one year of employment.