Field Service Engineer: Equipment Repair & Commissioning

gea; Worcester; On-site; ZAR 350,000 - 520,000; Full time

Job summary

GEA Field Service Engineer in Worcester, Western Cape, is responsible for the execution of planned and unplanned After-Sales/Service activities to sustain and strengthen customer relationships across GEA Equipment, Solutions and Service throughout the equipment, solution or service product life cycle.

The role requires high-quality workmanship, effective communication, and the ability to foster trusting relationships with colleagues and clients to ensure long-term customer retention in Africa

Qualifications

• Certificate, Diploma or relevant Artisan qualification in a technical field applicable to our organization.
• Minimum of 5 years' experience within the industry.
• Completed Health & Safety training courses.

Responsibilities

• Troubleshooting of GEA equipment and other manufacturer's equipment.
• Performing of planned and unplanned services and maintenance and repairs to equipment of all types and sizes as per applicable GEA SOP's and maintenance manuals.
• Installation and Commissioning of Equipment.
• Assist in Service Project Execution activities.
• Overhauling of Ammonia equipment.
• Travel for business support in Africa.
• Performing of tasks as per the defined and strict schedule to meet the deadline.
• Carry out site visits, audit and monitor site performance.
• Gathering and classifying data using various measuring equipment applicable to the equipment.
• Read gauges and instruments, and adjusts mechanisms such as valves, controls, and pumps to control level of fluid pressure and distribution in systems.
• Operate various equipment in compliance with legal guidelines.
• Testing of malfunctioning systems and components using electrical, mechanical, digital, and pneumatic controls.
• Coordinate with other departments for various purposes like budget expenditures, deadlines, and other technical support.
• Preparation of quotation estimates for repairs and maintenance, installation, and commissioning of equipment.
• Maintaining of records of repairs and maintenance of equipment requiring future service as per maintenance schedules, corporate governance, legal requirements, and customer requirements.
• Coordinating of work schedules with other departments and shops to keep inconvenience to a minimum.
• Providing of technical direction to service personnel.
• Adhering and following all HSE governance of GEA and customers
• Deliver service execution of the highest quality.

Skills

Problem solving

Customer service

Planning

Communication

Teamwork

Integrity

Safety awareness

Education

Certificate, Diploma or Artisan qualification in a technical field

5 years' experience in the industry

Tools

Mechanical

Electrical AC & DC

Millwright

Fitter & Turner

Refrigeration

Job description

GEA Field Service Engineer in Worcester, Western Cape, is responsible for the execution of planned and unplanned After-Sales/Service activities to sustain and strengthen customer relationships across GEA Equipment, Solutions and Service throughout the equipment, solution or service product life cycle.

The role requires high-quality workmanship, effective communication, and the ability to foster trusting relationships with colleagues and clients to ensure long-term customer retention in Africa