Service Operations & Growth Leader

Be Different SA (PTY) LTD; Kempton Park; On-site; ZAR 300,000 - 500,000; Full time

Job summary

Be Different SA (PTY) LTD is looking for a management candidate in Kempton Park, Gauteng, to oversee daily operations, lead a team, and drive customer service standards in the service-based sector of furniture care. Candidates should have proven managerial experience, excellent leadership skills, and the ability to enhance operational productivity and customer satisfaction. This role will involve financial management, team recruitment, and ongoing development of client relations.

Qualifications

• Proven management experience in a service-based business, preferably in furniture care or retail.
• Strong leadership and team management skills.
• Experience in operations, customer service, and financial oversight.

Responsibilities

• Oversee day-to-day operations of the business.
• Recruit, train, and supervise staff and contractors.
• Ensure exceptional customer service standards are maintained.
• Drive revenue growth through new business development.
• Manage budgets, expenses, and profitability.

Skills

Leadership and people management

Operational planning and execution

Customer relationship management

Financial and commercial acumen

Sales and negotiation skills

Decision-making and accountability

Time management and organization

Conflict resolution

Job description

Be Different SA (PTY) LTD is looking for a management candidate in Kempton Park, Gauteng, to oversee daily operations, lead a team, and drive customer service standards in the service-based sector of furniture care. Candidates should have proven managerial experience, excellent leadership skills, and the ability to enhance operational productivity and customer satisfaction. This role will involve financial management, team recruitment, and ongoing development of client relations.