Store Floor Lead - Customer-Centric Ops & Growth

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 360,000 - 480,000; Full time

Job summary

A leading retail group in South Africa is seeking an experienced individual to support store management and enhance team performance. The ideal candidate has at least 3 years of retail experience and 1 year in leadership. Responsibilities include driving KPIs, managing merchandise, and ensuring customer satisfaction through a strategic sales approach. Join this dynamic team and contribute to creating remarkable omnichannel experiences for customers.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.
• Ability to work independently and adapt to different situations.
• Strong leadership and interpersonal skills.

Responsibilities

• Support the store management team to lead the store team effectively.
• Drive performance through store KPIs.
• Manage merchandise and visual principles.

Skills

Retail experience

Leadership skills

Communication skills

Organisational skills

Customer service strategy execution

Education

Matric certificate

Job description

A leading retail group in South Africa is seeking an experienced individual to support store management and enhance team performance. The ideal candidate has at least 3 years of retail experience and 1 year in leadership. Responsibilities include driving KPIs, managing merchandise, and ensuring customer satisfaction through a strategic sales approach. Join this dynamic team and contribute to creating remarkable omnichannel experiences for customers.