Service Area Assistant Cheese

picknpay; Durban North; On-site; ZAR 134,000 - 201,000; Full time

Job summary

picknpay is looking for a customer-focused team member in Durban North to ensure meals are displayed and served according to recipe and quantity specifications, while upholding hygiene, housekeeping and safe working standards.

You will process customer orders, monitor pricing and stock, and assist customers with product information while supporting store operations and being flexible to work shifts.

Qualifications

• Customer-minded attitude and ability to see situations from the customer's perspective.
• Excellent listening and communication skills to respond clearly and appropriately.
• Ability to work with a sense of urgency to complete tasks quickly.
• Ability to perform routine tasks consistently at a high standard.

Responsibilities

• Ensure all meals are served according to recipe and quantity specifications.
• Display meals according to laid down standards.
• Process all customer orders according to correct procedures and service standards.
• Prevent wastage/shrinkage/damages; check pricing on labels/display.
• Rotate stock, check quality and remove expired goods.
• Operate and clean equipment per standards; maintain hygiene and safety.

Skills

Customer minded

Excellent communication

Urgency to complete tasks

Multi-skilled

Shift work

Education

Grade 12

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ensure all meals are displayed and served according to recipe and quantity specifications and ensure that hygiene, housekeeping and safe working standards are maintained.

Competencies

• Being customer minded by seeing situations through the eyes of the customer and responding positively
• Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
• Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
• Perform routine tasks at a constant high standard
• Develop self by constantly looking for opportunities to improve/grow self
• Willing to be flexible and multi-skilled
• Able to work shifts to meet operational requirements

Minimum Requirements

• Grade 12
• 2- 3 years retail experience an added advantage
• Ability to communicate in English
• Must be able to pass given assessments at the required level
• Must be successful in competency based interviews
• Must be flexible and willing to be transferred between stores

Key Responsibilities

• Ensure all meals are served according to recipe and quantity specifications
• Display meals according to laid down standards
• Process all customer orders according to the correct procedures and service standards
• Prevent wastage/shrinkage/damages
• Check correct pricing eg. Labels/display
• Check quality, rotate stock, remove expired stock
• Operate and clean equipment according to laid down standards
• Maintain hygiene, housekeeping and safe working standards (floor and back-up)
• Adhere to and maintain security procedures
• Approach and advise customers on the product, listen to customers' requests, provide the required product or services and handle customers in a courteous and professional manner
• Promote products

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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