Service Area Assistant Cheese

Pick n Pay; Durban North; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Pick n Pay Durban North is seeking a customer-focused team member to join our meals section. You will ensure meals are displayed and served according to recipe, maintain hygiene, and provide friendly service to customers.

The role requires Grade 12, 2–3 years retail experience, and willingness to work shifts. You’ll be assessed and may be transferred between stores; a SA ID is required.

Qualifications

• Grade 12 or equivalent.
• 2–3 years retail experience preferred.
• English communication skills required.
• Able to pass assessments and competency interviews.
• Willing to be transferred between stores.
• Must have a valid South African ID and pass background checks.

Responsibilities

• Ensure meals are served according to recipe and quantity specifications.
• Display meals according to laid down standards.
• Process all customer orders according to the correct procedures and service standards.
• Prevent wastage/shrinkage/damages.
• Check correct pricing e.g. labels/display.
• Check quality, rotate stock, remove expired stock.
• Operate and clean equipment according to laid down standards.
• Maintain hygiene, housekeeping and safe working standards.
• Adhere to and maintain security procedures.
• Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and professional manner.
• Promote products.

Skills

Customer focus

Communication

Time management

Multitasking

Flexibility

Education

Grade 12

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

Ensure all meals are displayed and served according to recipe and quantity specifications and ensure that hygiene, housekeeping and safe working standards are maintained.

Competencies:

Being customer minded by seeing situations through the eyes of the customer and responding positively

Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner

Display a sense of urgency in constantly striving to complete tasks in the shortest possible time

Perform routine tasks at a constant high standard

Develop self by constantly looking for opportunities to improve/grow self

Willing to be flexible and multi-skilled

Able to work shifts to meet operational requirements

Minimum Requirements:

Grade 12

2- 3 years retail experience an added advantage

Ability to communicate in English

Must be able to pass given assessments at the required level

Must be successful in competency based interviews

Must be flexible and willing to be transferred between stores

Must be willing to give authorization for a full credit and criminal check

Must have a valid South African ID (attach copy to application)

Key Responsibilities:

Ensure all meals are served according to recipe and quantity specifications

Display meals according to laid down standards

Process all customer orders according to the correct procedures and service standards

Prevent wastage/shrinkage/damages

Check correct pricing eg. Labels/display

Check quality, rotate stock, remove expired stock

Operate and clean equipment according to laid down standards

Maintain hygiene, housekeeping and safe working standards (floor and back-up)

Adhere to and maintain security procedures

Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and professional manner

Promote products

25 Oct 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

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