Service Advisor, Administrator, Hillcrest

Recruitify_Hr; Durban; On-site; ZAR 134,000 - 206,000; Full time

Benefits offered by this job

Incentives

Medical Aid

Pension

Job summary

Hillcrest Motor Dealership invites an experienced Service Advisor/Administrator to join our Service Department. You will handle service bookings, liaise with customers and assist with daily admin, ensuring accurate records and smooth workflow.

We value strong communication, attention to detail, and a stable work history in a busy dealership. A valid driver’s license is advantageous, and experience in a motor dealership is highly preferred.

Qualifications

• Previous Service Advisor experience required.
• Experience in a motor dealership is advantageous.
• Strong administrative and organisational skills.
• Excellent communication and customer service.
• Stable employment history with references.
• Valid driver's licence advantageous.

Responsibilities

• Assist customers with service bookings and vehicle-related queries
• Liaise with customers regarding the progress of their vehicles
• Provide professional and friendly customer service
• Assist with Service Department administration
• Prepare and maintain relevant documentation
• Assist with job cards, bookings and general service administration
• Liaise with workshop staff regarding vehicle progress
• Ensure customer and vehicle information is accurately captured
• Handle telephone and email enquiries
• General administrative duties within the Service Department

Skills

Service Advisor

Administrative skills

Customer service

Motor dealership experience

Communication

Tools

Computer literacy

Job description

A well-established motor dealership in Hillcrest is seeking an experienced Service Advisor / Administrator to join their Service Department.

The successful candidate will provide excellent customer service while assisting with the day-to-day administration of the Service Department. Previous experience within a motor dealership environment is highly advantageous.

Duties & Responsibilities

• Assist customers with service bookings and vehicle-related queries
• Liaise with customers regarding the progress of their vehicles
• Provide professional and friendly customer service
• Assist with Service Department administration
• Prepare and maintain relevant documentation
• Assist with job cards, bookings and general service administration
• Liaise with workshop staff regarding vehicle progress
• Ensure customer and vehicle information is accurately captured
• Handle telephone and email enquiries
• General administrative duties within the Service Department

Minimum Requirements

• Previous Service Advisor and/or Service Administration experience
• Motor dealership experience highly advantageous
• Strong administrative and organisational skills
• Excellent communication and customer service skills
• Computer literate
• Professional telephone manner
• Ability to work in a busy dealership environment
• Attention to detail
• Stable employment history with contactable references
• Valid driver's licence advantageous

Salary & Benefits

Basic Salary: R12 000 - R18 500 per month, negotiable depending on experience

Plus

• Incentives
• Medical Aid
• Pension

Location

Hillcrest, KwaZulu-Natal