Senior Telecoms Field Engineer

Placements24; Durban; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Health benefits

Learning and development

Supportive remote team environment

Job summary

Placements24 in Durban is seeking a highly experienced Senior Telecoms Field Engineer to join their distributed team. The role centers on remote support, guiding on-site technicians, and ensuring reliable deployment, maintenance, and troubleshooting of telecom infrastructure across multiple sites.

You will diagnose complex network issues, develop remote troubleshooting guides, and collaborate with engineering and operations to implement upgrades, while working autonomously in a fully remote

Qualifications

• 6+ years of hands-on field engineering in telecoms.
• Diploma or degree in Electrical Engineering, Telecommunications, or related.
• Proficiency with fiber optics, base stations and transmission equipment.
• Strong knowledge of network protocols and diagnostic tools.
• Excellent remote troubleshooting and ability to guide technicians remotely.

Responsibilities

• Provide remote expert-level support for installation, commissioning, and maintenance.
• Diagnose and resolve complex network issues escalated from field staff.
• Create remote troubleshooting guides and procedures for field teams.
• Perform remote performance analyses and capacity planning.
• Collaborate with engineering and operations on network upgrades.
• Ensure safety and policy compliance remotely.

Skills

Remote troubleshooting

Communication skills

Problem-solving

Autonomous work

Education

Electrical/Telecommunications degree or diploma

Tools

Fiber optic systems

Base stations

Transmission equipment

Network diagnostic tools

Job description

About the Role

Our client is seeking a highly experienced Senior Telecoms Field Engineer to join their distributed team, supporting operations remotely. This role is critical for ensuring the successful deployment, maintenance, and troubleshooting of telecommunications infrastructure across various sites. You will leverage your expertise to provide remote support, guide on-site technicians, and resolve complex technical issues. This is an ideal opportunity for a seasoned professional who excels in problem-solving and thrives in an autonomous, remote work environment, contributing directly to the reliability of critical network services from Durban .

Key Responsibilities

• Provide remote expert-level technical support for the installation, commissioning, and maintenance of telecom equipment and systems.
• Diagnose and resolve complex network and system issues escalated from field technicians or monitoring systems.
• Develop detailed remote troubleshooting guides and procedures for field teams to follow.
• Conduct remote performance analysis and capacity planning for network infrastructure.
• Collaborate with engineering and operations teams to implement network upgrades and changes efficiently.
• Ensure all technical activities comply with safety standards and company policies, even when performed remotely.

Requirements

• A technical diploma or degree in Electrical Engineering, Telecommunications, or a related discipline.
• Over 6 years of hands-on experience in field engineering within the telecommunications sector.
• Proficiency with a variety of telecom hardware, including fiber optic systems, base stations, and transmission equipment.
• Strong understanding of network protocols and diagnostic tools.
• Excellent remote troubleshooting skills and the ability to guide technical personnel effectively from a distance.
• Must possess strong communication skills and the ability to work independently with minimal supervision in a remote capacity.

Benefits

• Competitive salary package tailored for experienced professionals.
• Fully remote working position, offering significant flexibility.
• Comprehensive health and wellness benefits.
• Opportunities for continuous learning and development in the telecommunications field.A supportive team environment that values remote contributions and expertise.