Senior Systems Analyst: Process & Cost Optimization

Boardroom Appointments; Sandton; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Boardroom Appointments seeks a Senior Systems Analyst to design systems and provide subject matter expertise on technical solutions. The role involves compiling technical specifications from business requirements and ensuring high-quality delivery.

You will interact with developers, QA, DBAs, business analysts, project managers and other system analysts to optimise processes and improve service delivery. Responsibilities include cost-conscious operations, risk identification, and ensuring

Qualifications

• Bachelor's degree in information technology.
• Five years+ experience in development or business system knowledge.

Responsibilities

• Demonstrate cost consciousness and identify cost savings.
• Identify and escalate potential risks that may increase costs.
• Ensure first time resolution of customer queries or complaints.
• Meet turnaround times while maintaining availability and accuracy.
• Advise on improvements to internal processes affecting service levels.
• Collaborate with developers, QA, DBAs, BAs, PMs and other analysts.
• Investigate new ways to optimise processes.
• Draw on knowledge to develop solutions for improved service delivery.
• Produce high quality work adhering to predefined standards and procedures.

Education

Bachelor's degree in information technology

Job description

Boardroom Appointments seeks a Senior Systems Analyst to design systems and provide subject matter expertise on technical solutions. The role involves compiling technical specifications from business requirements and ensuring high-quality delivery.

You will interact with developers, QA, DBAs, business analysts, project managers and other system analysts to optimise processes and improve service delivery. Responsibilities include cost-conscious operations, risk identification, and ensuring