Senior Solutions Consultant (Coastal – KZN, PE, CPT)

Sumo Tech; Durban; On-site; ZAR 700,000 - 950,000; Full time

Job summary

Sumo Tech in Durban, South Africa is seeking a Senior Solutions Consultant to drive growth and customer success across the coastal region. You will blend solution consulting, business development, and vendor relationship management to align technology offerings with client objectives.

The role requires deep product and market knowledge, strong communication and stakeholder management, and collaboration with technical and sales teams to deliver value throughout the lifecycle.

Qualifications

• Diploma or Bachelor's Degree in IT, Business, Marketing or Sales.
• Minimum 5 years in product management, business development, or IT solution sales.
• ICT industry experience essential.
• Experience with enterprise technology vendors advantageous.

Responsibilities

• Solution Consulting: understand client requirements and propose technology solutions.
• Business Development: identify opportunities, build client relationships, and support sales targets.
• Product & Portfolio Management: maintain knowledge of products/services, inform go-to-market strategies.
• Vendor & Partner Management: manage OEM/partners, coordinate pricing and bids.
• Project Collaboration: work with delivery teams on handovers and implementations.
• Customer Relationship Management: nurture client relationships and opportunities.
• Reporting & Pipeline Management: maintain forecasts and CRM records.

Skills

Solution consulting

Business development

Vendor management

Customer relationship management

Negotiation

Strategic thinking

Analytical skills

Project coordination

Communication skills

Teamwork

Education

Diploma or Bachelor's Degree in Information Technology, Business, Marketing or Sales

Job description

Senior Solutions Consultant (Coastal – KZN, PE, CPT)

Durban, South Africa | Posted on 07/29/2026

The Senior Solutions Consultant is responsible for drivingthe growth, positioning, and success of Sumo Tech's product and solutionportfolio within the coastal region. The role combines solution consulting, businessdevelopment, vendor relationship management, and product lifecycle managementto ensure customers receive the best technology solutions aligned to theirbusiness objectives.

The successful candidate will identify market opportunities,develop sales strategies, engage with customers, manage vendor relationships,and work closely with technical and sales teams to deliver exceptional customerexperiences.

Key Responsibilities

• SolutionConsulting: Engage with customers to understand their businessrequirements, recommend appropriate technology solutions, developproposals and business cases, and support customers throughout the salesand procurement process.
  
• BusinessDevelopment: Identify new business opportunities, build and maintainstrategic client relationships, conduct solution presentations andworkshops, and contribute to achieving sales and revenue targets.
  
• Product& Portfolio Management: Maintain expert knowledge of Sumo Tech'sproducts and services, monitor market trends and customer needs, andcontribute to product positioning, go-to-market strategies, and portfoliogrowth.
  
• Vendor& Partner Management: Develop and maintain relationships with OEMsand technology partners, coordinate pricing and special bids, andcollaborate on customer opportunities and joint initiatives.
  
• ProjectCollaboration: Work closely with delivery teams to ensure seamlessproject handovers, support successful solution implementations, andcontribute to customer satisfaction throughout the project lifecycle.
  
• CustomerRelationship Management: Build long-term customer relationships,identify opportunities for upselling and cross-selling, resolve customerissues, and maintain accurate customer information within the CRM system.
  
• Reporting & Pipeline Management: Maintain sales forecasts, pipeline visibility,CRM records, and activity reports while monitoring business performance andidentifying opportunities for continuous improvement.
  

Requirements

Education

• Diplomaor Bachelor's Degree in Information Technology, Business, Marketing or Sales.
  

Experience

• Minimum5 years of experience in product management, business development, or ITsolution sales.
  
• Experiencewithin the ICT industry is essential.
  
• Experienceworking with enterprise technology vendors is advantageous.
  

Technical Knowledge

Experience with one or more of the following technologies isadvantageous:

• MicrosoftSolutions
  
• Microsoft365
  
• CybersecuritySolutions
  
• CloudServices
  
• NetworkingInfrastructure
  
• Telecommunications& VoIP
  
• BusinessApplications
  
• CRMSolutions
  
• HRSystems
  
• EnterpriseSoftware
  
• ManagedIT Services
  
• Timemanagement and organizational skills
  
• Strongbusiness development and sales skills
  
• Excellentcommunication and presentation abilities
  
• Relationshipmanagement
  
• Negotiationand influencing skills
  
• Strategicthinking
  
• Analyticaland problem-solving skills
  
• Projectcoordination
  
• Customer-focusedmindset
  
• Abilityto work independently and within a team
  

Additional Requirements

• ValidSouth African driver's licence.
  
• ValidSouth African passport or eligibility to obtain one.