Senior Site Merchandiser Cape Town

Takealot Group; Cape Town; On-site; ZAR 600,000 - 1,100,000; Full time

Job summary

Takealot Group in Cape Town is seeking a Senior Site Merchandiser to lead merchandising strategy and on-site product placement across the platform. You will partner with Retail, Marketplace, Discovery and Marketing to shape navigation, optimize assets and drive conversions.

The role requires a strong analytical mindset, leadership experience, and a track record in high-performance e-commerce. A dynamic, entrepreneurial environment and equal opportunity policies are part of Takealot’s culture.

Qualifications

• 5+ years’ experience in merchandising, content strategy or marketing in a high-performance environment.
• E-commerce experience is advantageous.

Responsibilities

• Work with Retail, Marketplace, Discovery Team and Marketing to direct on-site traffic to feature categories and product ranges.
• Improve navigation integrity on site and app through checks and benchmarking.
• Measure and improve performance of merchandising assets and CMS tools with an analytic framework.
• Benchmark customer journeys against international best practice and trends.
• Collaborate with product and commercial teams to recommend UI/UX improvements.
• Launch new themes and merchandising assets including seasonal landing pages and anchor promotions.

Skills

Analytical skills

Leadership experience

Website optimization

Cross-functional collaboration

Job description

takealot.com , South Africa's leading online retailer, is looking for a highly talented Senior Site Merchandiser to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the: Merchandising Manager

Your responsibilities will include:

• Work closely with Retail, Marketplace, Discovery Team and Marketing to measure and direct on-site traffic to feature categories and product ranges that ensures continuous visibility of all inventory classes, full margin products, seasonal and trending products, markdowns and new launches in line with business objectives.
• Optimise and work together with discovery team and catalogue product team to continuously improve the integrity of navigation on site and app navigation by means of continuous site checks, sample checking and benchmarking exercises.
• Measure and improve the performance of all site merchandising assets, including landing pages and CMS tools, by evaluating the performance of each merchandising initiative and deployment, developing an analytical framework for performance tracking and learning.
• Benchmark the customer user journeys on all platforms with international best practice and trends.
• Collaborate with product teams and commercial teams across the business and make recommendations for new features and UI/UX to improve site usability, user engagement, navigation and conversion rates.
• Launch new strategic themes and merchandising assets including seasonal landing pages and anchor promotions.

Output:

Analysis & Category Direction

• Weekly/monthly merchandising performance and impact reporting.
• Optimisation recommendations.
• Seasonal merchandising strategies and execution plans.
• Product placement performance analysis and A/B testing results.
• Product positioning strategies.
• New launch visibility tracking and performance metrics.
• Cross-divisional merchandising alignment documents - SOPs.

Site Navigation & Integrity Optimization.

• Navigation audit reports and improvement recommendations.
• Site integrity checklists and quality assurance protocols.
• User pathway analysis and optimisation plans.
• Mobile app navigation performance reports.
• Benchmark comparison studies with competitor sites.
• Sample checking reports and error correction logs.

Qualification & Experience:

• 5+ years’ experience in a high-performance environment in merchandising, content strategy, marketing.
• E-commerce experience is advantageous.

Attributes Required

• Strong competency in analytical tools required.
• Previous leadership experience preferred.
• Experience with website optimisation and engagement tools preferred.

The Environment

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, its all in the execution after all.
• We love what we do and what we are creating .
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply

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