Senior Site Merchandiser

takealot.com; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

takealot.com in Cape Town seeks a Senior Site Merchandiser to drive on-site merchandising, navigation integrity and product visibility. You will collaborate with Retail, Marketplace, Discovery and Marketing to optimize categories, launches and seasonal campaigns.

The role requires 5+ years in merchandising or content strategy within e-commerce, strong analytical skills, and leadership experience. A dynamic, fast-paced environment awaits.

Qualifications

• Bachelor’s degree preferable (post-graduate degree can be advantageous).
• 5+ years’ experience in merchandising, content strategy, or marketing in a high-performance environment.
• E-commerce experience is advantageous.

Responsibilities

• Collaborate with Retail, Marketplace, Discovery and Marketing to drive on-site traffic and feature categories.
• Improve site navigation integrity and app navigation through audits and benchmarking.
• Measure performance of merchandising assets and create an analytical framework for tracking results.
• Benchmark customer journeys against international best practices and trends.
• Recommend new features/UI-UX improvements to boost usability and conversions.
• Launch strategic themes and merchandising assets like seasonal landing pages and anchor promotions.

Skills

Analytical tools

Leadership experience

E-commerce merchandising

Education

Bachelor's degree preferable

Tools

Website optimisation tools

Job description

takealot.com, South Africa’s leading online retailer, is looking for a highly talented Senior Site Merchandiser to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the: Merchandising Manager

Your responsibilities will include:

• Work closely with Retail, Marketplace, Discovery Team and Marketing to measure and direct on-site traffic to feature categories and product ranges that ensures continuous visibility of all inventory classes, full margin products, seasonal and trending products, markdowns and new launches in line with business objectives.
• Optimise and work together with discovery team and catalogue product team to continuously improve the integrity of navigation on site and app navigation by means of continuous site checks, sample checking and benchmarking exercises.
• Measure and improve the performance of all site merchandising assets, including landing pages and CMS tools, by evaluating the performance of each merchandising initiative and deployment, developing an analytical framework for performance tracking and learning.
• Benchmark the customer user journeys on all platforms with international best practice and trends.
• Collaborate with product teams and commercial teams across the business and make recommendations for new features and UI/UX to improve site usability, user engagement, navigation and conversion rates.
• Launch new strategic themes and merchandising assets including seasonal landing pages and anchor promotions.

Output:

Analysis & Category Direction

• Weekly/monthly merchandising performance and impact reporting.
• Optimisation recommendations.
• Seasonal merchandising strategies and execution plans.
• Product placement performance analysis and A/B testing results.
• Product positioning strategies.
• New launch visibility tracking and performance metrics.
• Cross-divisional merchandising alignment documents – SOPs.

Site Navigation & Integrity Optimization.

• Navigation audit reports and improvement recommendations.
• Site integrity checklists and quality assurance protocols.
• User pathway analysis and optimisation plans.
• Mobile app navigation performance reports.Benchmark comparison studies with competitor sites.
• Sample checking reports and error correction logs.

Qualification & Experience:

• Bachelor’s degree preferable (Preferable post-graduate degree).
• 5+ years’ experience in a high-performance environment in merchandising, content strategy, marketing.
• E-commerce experience is advantageous.

Attributes Required :

• Strong competency in analytical tools required.
• Previous leadership experience preferred.
• Experience with website optimisation and engagement tools preferred.

The Environment :

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, its all in the execution after all.
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind whois Smart, has Integrity,and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.