Retail Media Growth Manager

takealot.com; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Flexible Total Remuneration Package

Great work environment

Equal Opportunity Employer

Job summary

A leading South African online retailer is seeking a highly talented Retail Media Growth Manager to join the Retail Media team in Cape Town. The ideal candidate will collaborate with Buyers and Account Managers, develop strategies for client growth, and have a strong background in account management. A minimum of 5 years of relevant experience is required. Join this dynamic company where innovation and teamwork drive success.

Qualifications

• Minimum 5 years' experience in Client Services or Account Management.
• Experience in driving client portfolio growth with evidence of meeting/exceeding sales targets.
• Strong ownership of Campaign Success from ideation to post-campaign analysis.
• Experience in establishing sales management processes.
• Experience with CRM tools.

Responsibilities

• Collaborate with Buyers and Account Managers to become client expert.
• Build a detailed Retail Media joint business plan strategy.
• Monitor execution of all retail media assets.
• Monitor execution of retail media assets and ensure flawless delivery.
• Present post-campaign analyses, QBRs, and annual plans.

Skills

Client Services

Account Management

Sales Management

Fluent English

Upselling

Cross-selling

eCommerce experience

Education

Relevant tertiary qualification in Business, Finance, Marketing, or Digital Communications

Tools

CRM tools

Job description

takealot.com, South Africa's leading online retailer, is looking for a highly talented Retail Media Growth Manager to join our Retail Media team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Retail Media Growth Lead.

Responsibilities

• Collaborate with Buyers and Account managers to become a client expert on GMV evolution and ambitions.
• Product selection / stock availability.
• Organic category market share, organic visibility Market position vs competitors.
• Strategic sub brand or subcategory focus.
• Build a detailed Retail Media joint business plan strategy.
• Ability to build a bottom-up strategy based on GMV.
• Adaptation of strategy taking into consideration the clients current brand position.
• Incorporating client-expertise gained (for example: client's marketing calendar, seasonality).
• End-to-end ownership of Sales target for a select group of top GMV clients across Retail & Marketplace.
• Consult on always-on visibility versus growth initiatives.
• Regular alignment with Buyers and Account Managers on business-as-usual updates (for example: stock availability & age).
• Advise on BAU RMA solutions, Ad Hoc and event specific opportunities (Blue Dot sale).
• Execute on category specific growth & revenue opportunities (Back to School campaigns for Stationery, House of Beauty, etc).
• Monitor execution of all retail media assets on a regular basis to ensure flawless execution.
• Data gathering and compiling of all client-facing documentation: collaborate with operations on timelines.
• Presenting Post campaign analysis, QBRs and Annual plans
• Develop quarterly case studies for every client with approval: for external use.
• Without approval: internal success stories for team growth and knowledge sharing.

Qualifications & Experience

• Relevant tertiary qualification in Business, Finance, Marketing, or Digital Communications.
• Minimum 5 years' experience in Client Services or Account Management in a relevant industry like an Advertising agency or SaaS business.
• Relevant Industry experience, responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
• Strong ownership of Campaign Success from ideation to post-campaign analysis.
• Experience in establishing sales management processes.
• Experience with CRM tool(s).

Attributes Required

• Medium- & Long-term planning experience.
• Demonstrable and tangible Upselling and Cross-selling achievements.
• Fluent in English language (both verbal and written).
• Relevant Industry experience, responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
• Strong ownership of Campaign Success from ideation to post-campaign analysis.
• Experience in establishing sales management processes.
• Experience with CRM tool(s).
• eCommerce experience is preferred.

The Environment

• We laugh hard, work harder, and take full ownership of our wins (and learning moments!)
• Teamwork makes the dream work – we're solution‑seekers who thrive on collaboration
• Got feedback? Bring it on! We're always hungry for fresh ideas and honest input 🔄
• Ego? We checked that at the door. Results? Now we're talking!

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.