Senior Service Administrator Global Grade 07

Barloworld Equipment (Pty) Ltd; Cape Town; On-site; ZAR 380,000 - 520,000; Full time

Job summary

Barloworld Equipment (Pty) Ltd in Cape Town is looking for a skilled Earthmoving Equipment Mechanic to service, repair and inspect Caterpillar machines on customer sites or at Barloworld facilities. You will read schematics, perform maintenance, and document work clearly for customers.

The role requires at least five years post-qualification experience, a red seal trade qualification, a Code B driver’s licence, and solid knowledge of ISO quality systems and contamination control.

Qualifications

• Matric/Grade 12; trade qualification with red seal (Earthmoving/Diesel mechanic).
• Minimum 5 years post-qualification experience on Caterpillar machines.
• Proficient reading of Caterpillar schematics.
• Strong documentation and report-writing skills.
• Computer literacy: SIS, STW and ET.
• Valid Code B driver’s licence.

Responsibilities

• Carry out scheduled services, maintenance and repairs on earthmoving equipment on customer or Barloworld sites.
• Carry out machine inspections and technical analysis; compile reports with recommendations.
• Troubleshoot and diagnose machine systems and perform repairs for optimum uptime.
• Maintain professional image when representing Barloworld Equipment.
• Adhere to BWE contamination standards and OEM quality requirements.
• Control own admin: labour bookings, service reports, part returns, expenses.
• Ensure quality and productivity standards are met; follow safe work practices.

Skills

Interpersonal skills

Technical report writing

Communication skills

Problem solving

Quality systems knowledge

ISO quality standards

Education

Grade 12 / Matric

Red seal (Earthmoving/Diesel mechanic)

Tools

SIS software

STW system

ET software

Job description

Key Outputs

• Carry out scheduled services, maintenance, and repairs (Disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites.
• Carry out Machine Inspections and Technical Analysis (TA's) on machines or components, compile accurate reports with recommendations to the customers.
• Efficiently trouble shoot and diagnose machine systems and carry out repairs to ensure optimal utilization and availability of machines.
• Maintain professional image when representing Barloworld Equipment
• Maintain and work according to BWE Contamination Standards
• Ensure that the ultimate quality standards are maintained on the work performed according to OEM standards.
• Control own admin (labour booking, service reports, part returns, expenses etc.)
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
• Ensure safe work practice

Qualification, Experience and Competencies

• Matric/ Grade 12, Qualified in relevant trade, red seal (e.g. Earthmoving Equipment Mechanic/ Diesel Mechanic)
• Minimum of five (5) years post qualification experience on Caterpillar machines.
• Machine specific technical knowledge and skills on Caterpillar Equipment systems.
• Good understanding of operation systems on Caterpillar equipment.
• Must be able to read and understand Caterpillar equipment system schematics.
• Sound interpersonal and communication skills
• Good technical report writing
• Basic business and financial understanding
• Computer Literacy (SIS, STW and ET) knowledge
• Good trouble shooting and problem-solving skills
• Applicable product knowledge
• Driver's licence - Code B
• Understanding of supplier warranty systems, policies and procedures
• Knowledge of ISO Quality systems
• Knowledge and implementation of Contamination Control principles
• Understanding of supplier warranty systems, policies and procedures
• Knowledge of ISO Quality systems
• Knowledge and implementation of Contamination Control principles