Senior Retail Sales Associate

Placements24; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Sales commissions

Training programs

Employee discounts

Medical aid and retirement savings

Job summary

Placements24 is seeking a Senior Retail Sales Associate for a thriving store in Tembisa, Gauteng. The role concentrates on driving sales, elevating customer engagement, and mentoring junior staff.

You will handle complex interactions, maintain top merchandising standards, and contribute to the store’s success in a customer-centric environment within Gauteng.

Qualifications

• Proven experience as a Retail Sales Associate (min 2 years).
• Excellent product knowledge within retail and quick to learn new lines.
• Outstanding customer service and interpersonal skills.
• Ability to work in a team and independently when required.
• Familiarity with POS systems and basic inventory procedures.

Responsibilities

• Assist customers in selecting products and explaining features to drive sales.
• Process transactions accurately using the POS system.
• Maintain store displays to high merchandising standards.
• Assist in managing stock, including receiving and stock takes.
• Handle customer issues professionally and seek resolutions.
• Mentor junior staff and share product knowledge and sales techniques.

Skills

Retail sales experience

Product knowledge

Customer service

Teamwork

POS familiarity

Tools

POS system

Job description

Our client is looking for a dedicated and experienced Senior Retail Sales Associate to join their thriving store in Tembisa, Gauteng . This role is crucial for driving sales performance and enhancing customer engagement. As a senior associate, you will be expected to mentor junior staff, handle complex customer interactions, and contribute significantly to the store's overall success. This is an excellent opportunity to grow within a respected retail brand in the heart of Gauteng , working in a customer-centric environment that values initiative and expertise.

Key Responsibilities

• Assist customers in selecting products, providing detailed information about features and benefits to drive sales.
• Process transactions accurately and efficiently using the point-of-sale system.
• Maintain store appearance and product displays to high merchandising standards.
• Assist in managing inventory, including receiving stock, replenishing shelves, and conducting stock takes.
• Handle customer issues and complaints with professionalism and seek resolutions.
• Provide guidance and mentorship to newer sales associates, sharing product knowledge and sales techniques.

Requirements

• Proven experience as a Retail Sales Associate , with at least 2 years in a similar capacity.
• Excellent product knowledge within the retail sector, with a strong ability to learn new product lines quickly.
• Outstanding customer service and interpersonal skills.
• Ability to work effectively in a team environment and independently when required.
• Familiarity with POS systems and basic inventory procedures.
• A passion for retail and a commitment to delivering exceptional customer experiences.

Benefits

• Competitive annual salary with opportunities for sales commissions.
• Comprehensive training programs to enhance product knowledge and sales skills.
• Employee discounts on a wide range of merchandise.
• A stable and supportive working environment within a recognized retail chain.
• Access to medical aid and retirement savings plans.