Senior Retail Sales Associate

Placements24; Gauteng; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Competitive wage with commission

Employee discount

Career growth

Product training

Friendly environment

Job summary

Placements24 in Gauteng is seeking a Senior Retail Sales Associate for our client in Tembisa. You will deliver excellent customer service, apply product knowledge, and drive sales performance on the shop floor.

The position requires a proven sales track record, strong communication, and the ability to flourish in a fast-paced retail environment in Tembisa. As a senior team member you will mentor new sales associates, deputize for the store supervisor when needed, and help maintain store

Qualifications

• Minimum 2 years of experience as a retail sales associate with a proven sales record.
• Excellent communication and interpersonal skills with a friendly demeanor.
• Strong product knowledge in the relevant retail sector.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in operating POS systems and handling cash and card transactions.

Responsibilities

• Engage with customers to understand needs and provide personalized product recommendations.
• Achieve and exceed individual sales targets through excellent service and product knowledge.
• Maintain a visually appealing and well-organized sales floor with correct pricing and displays.
• Process customer transactions accurately using the POS system.
• Assist in training and mentoring new sales associates.
• Handle returns and exchanges according to store policy.

Skills

Retail sales experience

Communication skills

Interpersonal skills

Product knowledge

Teamwork

POS systems

Cash handling

Customer service

Tools

POS software

Job description

About the Role

Our client is seeking an experienced and motivated Senior Retail Sales Associate to join their team in Tembisa . This role is crucial for delivering exceptional customer service and driving sales performance. As a senior member of the sales floor, you will be expected to provide expert product knowledge, assist customers with their purchasing decisions, and contribute to maintaining the store's high standards of presentation and organization. You will also play a key role in mentoring new sales associates and deputizing for the store supervisor when needed, embodying the company's commitment to quality and customer satisfaction.

Key Responsibilities

• Engage with customers to understand their needs and provide personalized product recommendations.
• Achieve and exceed individual sales targets through excellent customer service and product knowledge.
• Maintain a visually appealing and well-organized sales floor, ensuring all products are accurately priced and displayed.
• Process customer transactions accurately and efficiently using the point-of-sale system.
• Assist in training and mentoring new sales associates, sharing best practices and product information.
• Handle customer returns and exchanges according to store policy, ensuring a smooth resolution.

Requirements

• Minimum of 2 years of experience as a retail sales associate, with a proven sales record.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Strong product knowledge in the relevant retail sector.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in operating POS systems and handling cash and card transactions.
• A commitment to delivering outstanding customer service.

Benefits

• Competitive hourly wage with potential for sales-based commission.
• Generous employee discount on merchandise.
• Opportunities for career growth and advancement into supervisory roles.
• Regular product training sessions.
• Friendly and supportive work environment.