Retail Sales Pro — Incentives, Training & Growth

Placements24; Stellenbosch; On-site; ZAR 180,000 - 270,000; Full time

Benefits offered by this job

Competitive salary

Employee discount

Training and development

Career progression

Vibrant work environment

Job summary

Placements24 in Cape Town is seeking a dedicated Senior Retail Sales Associate to join a vibrant store team. You will greet customers, share product knowledge, and drive sales while ensuring a positive shopping experience.

This role rewards performance with a competitive salary and a generous employee discount in a fast-paced luxury retail setting. The ideal candidate has 3+ years in customer-facing retail, strong communication skills, and a passion for fashion trends.

Qualifications

• Minimum 3 years of customer-facing sales experience.
• Proven track record of achieving or exceeding sales goals.
• Excellent communication, interpersonal, and customer service skills.

Responsibilities

• Greet and assist customers in a friendly and professional manner, providing in-depth product information.
• Drive sales by effectively recommending products and solutions based on customer needs.
• Process customer transactions accurately using the point-of-sale (POS) system.
• Maintain store presentation standards, including visual merchandising and stock replenishment.
• Handle customer inquiries and resolve complaints efficiently and empathetically.
• Support the store management team in achieving sales and operational goals.

Skills

Retail sales

Customer service

Communication

Job description

Our client is looking for a dedicated and customer-focused Senior Retail Sales Associate to join their vibrant team in Cape Town . This role is crucial in providing exceptional service to customers, driving sales, and contributing to the overall success of the store. You will act as a brand ambassador, offering expert product knowledge and assistance to ensure a positive shopping experience. The ideal candidate is passionate about retail, enjoys interacting with people, and thrives in a fast-paced, dynamic environment, making a real difference in customer satisfaction and store performance.

About the Role

Our client is looking for a dedicated and customer-focused Senior Retail Sales Associate to join their vibrant team in Cape Town . This role is crucial in providing exceptional service to customers, driving sales, and contributing to the overall success of the store. You will act as a brand ambassador, offering expert product knowledge and assistance to ensure a positive shopping experience. The ideal candidate is passionate about retail, enjoys interacting with people, and thrives in a fast-paced, dynamic environment, making a real difference in customer satisfaction and store performance.

Key Responsibilities

• Greet and assist customers in a friendly and professional manner, providing in-depth product information.
• Drive sales by effectively recommending products and solutions based on customer needs.
• Process customer transactions accurately using the point-of-sale (POS) system.
• Maintain store presentation standards, including visual merchandising and stock replenishment.
• Handle customer inquiries and resolve complaints efficiently and empathetically.
• Support the store management team in achieving sales and operational goals.

Requirements

• Minimum 3 years of experience in a customer-facing sales role, preferably within the fashion retail sector.
• Proven track record of achieving or exceeding sales goals.
• Excellent communication, interpersonal, and customer service skills.
• A keen eye for fashion trends and an understanding of luxury retail environments.
• Ability to work effectively as part of a team and support colleagues.
• Flexibility to work retail hours, including weekends and public holidays.

Benefits

• Competitive salary and attractive commission structure based on sales performance.
• Generous employee discount on all merchandise.
• Ongoing training and development opportunities to enhance sales and product knowledge.
• Potential for career progression to leadership roles.
• A vibrant and stylish work environment in a prime Cape Town location.