Senior Retail Sales Associate

Placements24; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary with commission

Health insurance

Employee discounts

Advancement opportunities

Professional work environment

Job summary

Placements24 seeks a Senior Retail Sales Associate for a premium store in Pretoria. You will drive sales, deliver exceptional customer service, and mentor junior staff, drawing on extensive product knowledge to guide customers and build lasting relationships.

You will manage stock replenishment and visual merchandising, collaborate with a fast-paced team, and contribute to maintaining the store’s reputation for quality and service in the competitive Pretoria market.

Qualifications

• Minimum of 3 years of experience in a high-end retail sales environment.
• Proven track record of exceeding sales goals.
• Exceptional customer service and interpersonal skills.
• Strong product knowledge within the relevant retail sector.
• Ability to work independently and as part of a team in a fast-paced setting.
• Excellent communication skills, both verbal and written.

Responsibilities

• Engage customers proactively to understand their needs and provide expert product advice.
• Drive sales performance by meeting and exceeding personal sales targets.
• Build and maintain strong customer relationships, fostering loyalty and repeat business.
• Assist with inventory management, including stock replenishment and visual merchandising.
• Train and mentor new sales associates, sharing best practices and product knowledge.
• Handle customer service inquiries and resolve issues efficiently and professionally.

Skills

Customer service

Sales targets

Product knowledge

Teamwork

Communication

Independent work

Job description

About the Role

Our client is seeking a highly experienced and enthusiastic Senior Retail Sales Associate to join their premium store in Pretoria . In this role, you will be a key player in driving sales, providing exceptional customer service, and mentoring junior staff. You will leverage your extensive product knowledge and sales expertise to engage customers, offer personalized recommendations, and build lasting relationships. This position is critical for maintaining the store's reputation for quality and service in the competitive Pretoria retail market, requiring a professional demeanor and a commitment to excellence.

Key Responsibilities

• Engage customers proactively to understand their needs and provide expert product advice.
• Drive sales performance by meeting and exceeding personal sales targets.
• Build and maintain strong customer relationships, fostering loyalty and repeat business.
• Assist with inventory management, including stock replenishment and visual merchandising.
• Train and mentor new sales associates, sharing best practices and product knowledge.
• Handle customer service inquiries and resolve issues efficiently and professionally.

Requirements

• Minimum of 3 years of experience in a high-end retail sales environment.
• Proven track record of exceeding sales goals.
• Exceptional customer service and interpersonal skills.
• Strong product knowledge within the relevant retail sector.
• Ability to work independently and as part of a team in a fast-paced setting.
• Excellent communication skills, both verbal and written.

Benefits

• Competitive base salary with attractive commission structure.
• Comprehensive benefits package including health insurance.
• Significant employee discounts on a wide range of products.
• Opportunities for advancement to leadership roles.
• A professional and rewarding work environment in Pretoria .