Senior Retail Associate

Placements24; Rustenburg; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Staff discount

Competitive hourly wage

Opportunities for advancement

Regular product training

Friendly team atmosphere

Job summary

Placements24 in Rustenburg is seeking a dedicated Senior Retail Associate to join our client’s store. You will deliver exceptional customer service, drive sales, and keep the shop visually appealing while building product knowledge.

The role requires strong communication, a proactive attitude, and the ability to work flexible hours, including weekends and holidays. You will help train new staff and contribute to store performance in a busy retail environment.

Qualifications

• 3+ years in retail customer-facing role.
• Strong sales and customer service abilities.
• Excellent communication and interpersonal skills.
• Able to work weekends/holidays.
• Basic knowledge of inventory and POS systems.

Responsibilities

• Greet customers and provide product information and recommendations.
• Process sales transactions accurately using the POS.
• Maintain store cleanliness and visual merchandising standards.
• Assist with inventory tasks including receiving stock and cycle counts.
• Address customer inquiries promptly and professionally.
• Support training for new team members on procedures.

Skills

Sales skills

Customer service

Communication

Inventory basics

Tools

POS systems

Job description

About the Role

Our client is seeking a dedicated and customer-focused Senior Retail Associate to join their team in Rustenburg . As a key member of the store, you will be instrumental in providing exceptional service, driving sales, and maintaining the visual appeal of the store. This role requires an individual with excellent product knowledge and a proactive approach to customer engagement, contributing significantly to the overall store performance and customer satisfaction in a bustling retail setting.

Key Responsibilities

• Greet and assist customers, providing product information and personalized recommendations.
• Process sales transactions accurately and efficiently using the POS system.
• Maintain store cleanliness, organization, and visual merchandising standards.
• Assist with inventory management, including receiving stock and conducting cycle counts.
• Handle customer inquiries and resolve issues promptly and professionally.
• Support new team members with training and guidance on store procedures.

Requirements

• Minimum of 3 years of experience in a retail customer-facing role.
• Strong sales and customer service skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including weekends and holidays.
• Basic understanding of inventory and POS systems.

Benefits

• Competitive hourly wage and potential for sales incentives.
• Staff discount on all products.
• Opportunities for advancement within the retail team.
• Regular product training to enhance knowledge.
• Friendly and collaborative team atmosphere.