Senior Sales Assistant

Placements24; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Staff discounts

Training and development opportunities

Growth opportunities

Busy retail space in Tembisa

Job summary

Placements24 in Tembisa is seeking a Senior Sales Assistant to deliver excellent customer service, drive sales, and maintain store standards in a busy Gauteng retail environment.

You will mentor junior staff, work with the store management team, and help create a positive shopping experience for customers in this high-traffic location.

Qualifications

• 2+ years in a senior Sales Assistant role in retail.
• Excellent communication and interpersonal skills.
• Strong sales techniques and customer service knowledge.
• Team player with ability to mentor junior staff.
• Proactive in problem-solving and maintaining store standards.

Responsibilities

• Engage with customers to understand their needs and provide product recommendations.
• Process sales transactions accurately using the POS system.
• Assist in maintaining visual merchandising standards of the store.
• Replenish stock on the sales floor and ensure it is attractively displayed.
• Handle customer inquiries and resolve complaints effectively and courteously.
• Support the Store Manager in daily operations, including opening and closing duties.
• Mentor and guide new sales assistants, sharing product knowledge and best practices.

Skills

Communication skills

Interpersonal skills

Sales techniques

Customer service

Team player

Problem solving

Inventory knowledge

Tools

POS system

Job description

About the Role

Our client is looking for an experienced and customer-focused Senior Sales Assistant to join their busy retail store in Tembisa. This role involves providing exceptional service to customers, assisting with sales, maintaining store presentation, and supporting the store management team. As a Senior Sales Assistant, you will play a key role in creating a positive shopping experience and driving sales performance in this high-traffic Gauteng location. You will be expected to lead by example, mentor junior staff, and contribute to the overall success of the store.

Key Responsibilities

• Engage with customers to understand their needs and provide product recommendations.


• Process sales transactions accurately using the POS system.


• Assist in maintaining visual merchandising standards of the store.


• Replenish stock on the sales floor and ensure it is attractively displayed.


• Handle customer inquiries and resolve complaints effectively and courteously.


• Support the Store Manager in daily operations, including opening and closing duties.


• Mentor and guide new sales assistants, sharing product knowledge and best practices.

Requirements

• Previous experience as a Sales Assistant or in a customer-facing retail role, with at least 2 years in a senior capacity.


• Excellent communication and interpersonal skills.


• Strong understanding of sales techniques and customer service principles.


• Ability to work effectively as part of a team in a dynamic retail setting.


• Basic knowledge of inventory management and stock handling.


• A proactive approach to problem-solving and maintaining store standards in Tembisa.

Benefits

• Competitive annual salary with potential for performance incentives.


• Staff discounts on a wide range of products.


• Training and development opportunities to enhance retail skills.


• A supportive team environment and a chance to grow within the company.


• Exposure to a busy and engaging retail space in Tembisa.