About the Role
Our client, a prominent real estate investment trust (REIT) with a significant portfolio of shopping centers, is seeking a proactive and experienced Senior Retail Property Manager to oversee their key assets in Richards Bay, KwaZulu-Natal . This critical role involves managing all operational aspects of the retail properties, including tenant relations, leasing support, financial performance, maintenance, and security. The ideal candidate will possess a strong understanding of retail dynamics, exceptional leadership skills, and a commitment to maximizing property value and tenant satisfaction. This is an excellent opportunity to join a leading organization and take ownership of high-profile retail assets in a dynamic coastal city.
Key Responsibilities
- Oversee the day-to-day operations of assigned retail properties, ensuring a safe, clean, and welcoming environment for tenants and shoppers.
- Develop and manage property budgets, including operating expenses, capital expenditures, and revenue projections.
- Cultivate and maintain strong relationships with retail tenants, addressing their needs and concerns promptly and effectively.
- Collaborate with the leasing team to support tenant retention efforts and attract new, high-quality retailers.
- Implement and oversee preventative maintenance programs to ensure all building systems and common areas are in excellent condition.
- Manage vendor contracts and service providers, ensuring quality of service and cost-effectiveness.
- Ensure compliance with all health, safety, and environmental regulations.
- Conduct regular property inspections and implement strategies to enhance curb appeal and property value.
- Prepare detailed operational and financial reports for senior management.
- Respond effectively to emergencies and manage crisis situations.
Requirements
- Bachelor's degree in Property Management, Business Administration, Real Estate, or a related field.
- Minimum of 5 years of experience in property management, with a strong focus on retail properties.
- Proven experience in managing budgets, tenant relations, and vendor contracts.
- Demonstrated understanding of retail leasing principles and marketing strategies.
- Excellent communication, interpersonal, and negotiation skills.
- Strong organizational and problem-solving abilities.
- Proficiency in property management software and MS Office Suite.
- Knowledge of building systems and maintenance best practices.
- Experience within the KwaZulu-Natal property market is a significant advantage.
Benefits
- Competitive salary package with annual performance reviews and potential bonuses.
- Medical aid and retirement fund contributions.
- Generous leave allowance.
- Opportunities for professional development and industry certifications.
- Access to a company vehicle for business use.
- A supportive and professional work environment with a focus on career growth.
Manage and positively impact high-value retail assets in Richards Bay, KwaZulu-Natal .