Property Manager – Retail Portfolio

The Focus Group; Pretoria; On-site; ZAR 450,000 - 600,000; Full time

Job summary

The Focus Group is looking for an experienced Property Manager to manage retail properties in Pretoria, Gauteng. You will be responsible for enhancing asset value and delivering exceptional tenant service, requiring a minimum of 5 years' experience in a similar role.

Key qualifications include a Bachelor’s degree or equivalent, strong financial skills, and proficiency in MS Office. The ideal candidate will have excellent communication skills and the ability to build strong tenant relationships.

Qualifications

• 5 years of experience as a Property Manager in the retail environment.
• Demonstrated experience in people management and center operations.
• Valid Driver’s Licence (Code B) required.

Responsibilities

• Deliver accurate monthly reporting.
• Prepare annual budgets and conduct quarterly rental reviews.
• Maintain strong tenant relationships and ensure timely lease renewals.
• Oversee repairs, maintenance, and ensure compliance.

Skills

Strategic and analytical thinking

Strong understanding of leases

Proficient in MS Word and Excel

Excellent written and verbal communication

Strong financial analysis capability

Education

Bachelor’s degree or equivalent experience

Matric / Grade 12

Tools

MS Office

MDA exposure

Job description

About the Role

A leading property management team is seeking an experienced Property Manager to oversee the daily operations, tenant relations, and financial performance of a retail property portfolio. The role focuses on increasing asset value, ensuring operational efficiency, and delivering exceptional tenant service.

Minimum Requirements

Education & Qualifications

• Matric / Grade 12
• Bachelor’s degree or equivalent experience (preferred)
• Estate Agencies Affairs Board Competency Certificate – NQF Level 4 (advantageous)

Experience

• Minimum 5 years’ experience as a Property Manager within the retail environment
• Demonstrated experience in people management and centre operations
• Strong financial acumen, including budgeting and reporting

Knowledge & Skills

• Strategic and analytical thinker
• Strong understanding of leases, loan documentation, and property agreements
• Proficient in MS Word, MS Excel, MS Office; MDA exposure advantageous
• Excellent written and verbal communication
• Strong financial analysis capability

Behavioural Competencies

• Professional, credible, and industry-aware
• Strong self-starter with an independent work ethic
• Results-driven and solutions-focused
• Highly organised with exceptional attention to detail

Other

• Valid Driver’s Licence (Code B)

Key Responsibilities

Reporting

• Deliver accurate monthly reporting
• Analyse income, expenses, municipal recoveries, and turnover rentals
• Conduct quarterly operating cost reviews

Planning & Budgeting

• Prepare annual budgets
• Conduct quarterly rental reviews
• Assist with business plan development for centres

Expenditure & Audits

• Approve Capex and Tenant Installation items within authority limits
• Ensure Capex policies and procedures are followed
• Manage recovery of operating costs as per lease terms

Debtors & Creditors Management

• Regular engagement with Debtors and Leasing teams
• Oversee arrears, credit control, write-offs, and legal processes

Tenant Management

• Maintain strong tenant relationships
• Ensure timely lease renewals and letting of vacant space
• Monitor tenant performance, turnover, and merchandising needs

New Tenant Onboarding

• Recommend letting mandates
• Conduct lease negotiations
• Oversee installations and ensure accurate documentation

Expense Control

• Authorise payments, maintenance orders, consumables, and municipal accounts
• Manage contractor performance and cost-effectiveness
• Oversee financial management and monthly reporting

Customer Liaison & Public Relations

• Build and maintain strong stakeholder relationships
• Support centre promotions
• Ensure professional engagement with tenants, contractors, and suppliers

Facilities, Security & Compliance

• Oversee repairs and maintenance
• Manage cleaning and security providers
• Ensure occupational health & safety compliance
• Develop security action plans and emergency readiness initiatives
• Conduct inspections and implement improvements

Team Supervision

• Oversee centre personnel and ensure optimal performance
• Provide guidance and ensure adherence to operational standards