Senior Remote Field Service Technician – Electromechanical

Placements24

Midrand

Hybrid

ZAR 500,000 - 900,000

Full time

4 days ago

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Benefits offered by this job

Medical aid

Provident fund

Remote work

Professional development

Bonuses potential

Flexible hours

Leave allowance

Access to advanced tools

Job summary

Placements24 presents a Senior Remote Field Service Technician role, fully remote within South Africa. You will diagnose electromechanical systems, guide on-site staff, and ensure uptime while maintaining detailed service records.

Expect collaboration with engineering teams, remote training, and periodic site visits for complex installs. Strong communication, 5+ years in field service, and a relevant technical qualification help you excel. Flexible home-office setup supported.

Qualifications

5+ years in field service with emphasis on remote diagnostics.
Experience diagnosing and repairing complex electromechanical systems.
Strong networking, data communication, and remote access knowledge.
Excellent verbal and written communication for non-technical audiences.

Responsibilities

Diagnose and troubleshoot complex issues remotely using diagnostic tools.
Provide step-by-step instructions to on-site personnel for repairs and maintenance.
Collaborate with engineering and support to resolve escalated problems.
Maintain detailed service logs with steps, resolutions and parts used.
Develop and update technical documentation and manuals.
Conduct remote training sessions for customer technicians.
Monitor equipment performance remotely and flag issues early.
Adhere to safety protocols during remote-assisted operations.
Travel to client sites on an as-needed basis for complex installations.
Contribute to continuous improvement of remote support processes.