Senior Project Manager - Software Implementation

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Bonuses

Medical aid

Retirement contributions

Growth opportunities

Hybrid role

Job summary

WhatJobs Direct in Nelspruit, Mpumalanga, ZA, seeks an experienced Senior Project Manager to lead complex software implementation projects. The role combines remote work with on-site client engagement to ensure successful adoption and client satisfaction.

You will manage the full lifecycle from consult through go-live and post-implementation support, coordinating with cross-functional teams and delivering training and documentation. A strong track record in multi-project delivery is essential.

Qualifications

• 5–7 years of project management experience in software implementation or IT consulting.
• Proven track record managing multiple software implementation projects concurrently.
• Familiar with SaaS and on-premise deployment approaches.
• Strong client-facing and communication skills.

Responsibilities

• Manage end-to-end software implementation projects for clients.
• Define project scope, objectives and deliverables after client needs assessment.
• Develop detailed project plans with timelines, resources and risks.
• Coordinate with development, support and client teams throughout projects.
• Oversee configuration, data migration and integration activities.
• Develop and deliver user training and documentation.

Skills

Client-facing

Communication

Time management

Organization

Problem-solving

Leadership

Education

Bachelor's degree in Computer Science, Information Technology, Business Administration

Tools

Jira

Asana

MS Project

Job description

About the Role

Our client, WhatJobs Direct, is seeking an experienced Senior Project Manager to lead complex software implementation projects in Nelspruit, Mpumalanga, ZA. This hybrid role offers the flexibility of remote work combined with the necessity of on-site client engagement. You will be responsible for managing the entire lifecycle of software implementations, from initial client consultation and requirements gathering through configuration, deployment, user training, and post-go-live support. The ideal candidate will have a strong understanding of various software solutions, excellent client-facing skills, and a proven ability to manage multiple projects concurrently. This position demands a detail-oriented and proactive individual who can ensure successful software adoption and client satisfaction.

Key Responsibilities

• Manage end-to-end software implementation projects for clients, ensuring successful delivery.
• Conduct client needs assessments and define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, resource allocation, and risk mitigation strategies.
• Coordinate with development, technical support, and client teams throughout the implementation process.
• Oversee system configuration, data migration, and integration activities.
• Develop and deliver user training programs and documentation.
• Manage project budgets and track all project-related expenses.
• Proactively identify and resolve project issues and risks to minimize impact.
• Ensure client satisfaction and successful adoption of the implemented software solution.
• Provide regular project status updates to clients and internal management.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• 5-7 years of experience in project management, specifically in software implementation or IT consulting.
• Proven track record of successfully managing multiple software implementation projects simultaneously.
• Familiarity with various software applications and deployment methodologies (e.g., SaaS, on-premise).
• Excellent client-facing and communication skills, with the ability to build strong relationships.
• Strong organizational and time management abilities.
• Proficiency in project management software such as Jira, Asana, or MS Project.
• Ability to work effectively in a hybrid environment, balancing remote and on-site responsibilities.
• Problem-solving skills and the ability to adapt to changing project requirements.

Benefits

Our client offers a competitive salary and performance-based bonuses. A comprehensive benefits package including medical aid and retirement contributions is provided. Opportunities for professional growth and continuous learning are available. This hybrid role in Nelspruit offers a dynamic work environment with the flexibility to blend remote work with vital client-facing interactions, ensuring project success and client satisfaction.