Senior Manager - Business Process Improvement

Placements24; Mossel Bay; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Hybrid work model

Annual leave

Job summary

Placements24 is seeking a strategic Senior Manager to drive Business Process Improvement initiatives in Mossel Bay, Western Cape. You will lead cross-functional teams to redesign processes, implement Lean/Six Sigma projects, and measure performance with KPIs to ensure sustainable improvements.

The role requires extensive change management, strong communication, and collaboration with IT and operations to enable process automation and value realization.

Qualifications

• Bachelor's degree required in a related field.
• Master's degree or Lean Six Sigma Black Belt preferred.
• 8+ years of experience in business process improvement or operations management.

Responsibilities

• Identify, analyze, and redesign business processes across the organization.
• Lead strategic BPI projects using Lean, Six Sigma, and Agile methodologies.
• Establish KPIs and reporting for process performance.

Skills

Leadership

Analytical thinking

Change management

Cross-functional collaboration

Process improvement

Education

Bachelor's degree in Business Administration/Engineering/Operations Management

Master's degree or Lean Six Sigma Black Belt

Tools

Visio

Lucidchart

Job description

About the Role

Our client, a diversified industrial conglomerate with significant operations in Mossel Bay, Western Cape , is seeking a strategic and experienced Senior Manager to lead their Business Process Improvement (BPI) initiatives. This role is critical in driving operational excellence, enhancing efficiency, and optimizing workflows across various business units. The successful candidate will be responsible for identifying areas for improvement, designing and implementing new processes, and ensuring sustainable change management. You will work closely with departmental heads and teams to foster a culture of continuous improvement and operational excellence in Mossel Bay . This is a key leadership position with a direct impact on the company's bottom line and long-term success.

Key Responsibilities

• Lead the identification, analysis, and redesign of business processes across the organization.
• Develop and implement strategic BPI projects, utilizing methodologies such as Lean, Six Sigma, and Agile.
• Measure and monitor process performance, establishing key performance indicators (KPIs) and reporting mechanisms.
• Facilitate workshops and training sessions to embed a culture of continuous improvement.
• Manage change initiatives, ensuring smooth transitions and stakeholder buy-in.
• Collaborate with IT and operational teams to leverage technology for process automation and enhancement.
• Develop business cases for process improvement initiatives, outlining expected benefits and ROI.
• Ensure all implemented processes comply with industry standards and regulatory requirements.

Requirements

• A Bachelor's degree in Business Administration, Engineering, Operations Management, or a related field.
• A Master's degree or relevant professional certification (e.g., Lean Six Sigma Black Belt) is highly preferred.
• A minimum of 8 years of experience in business process improvement, operations management, or a similar role.
• Proven track record of successfully leading and implementing significant process improvement projects with measurable results.
• Strong analytical and problem-solving skills, with the ability to understand complex business operations.
• Excellent communication, facilitation, and change management skills.
• Experience with process mapping tools (e.g., Visio, Lucidchart) and project management software.
• Ability to work collaboratively with diverse teams and stakeholders at all levels.
• Familiarity with the industrial sector is an advantage.

Benefits

Our client offers a highly competitive salary package, complemented by a performance-driven bonus structure. Employees are provided with comprehensive medical aid, a generous provident fund, and opportunities for professional development, including certifications and further education. This role is based in the scenic coastal town of Mossel Bay, Western Cape , offering a unique lifestyle. The position includes a generous annual leave allowance and adheres to a Hybrid work model, balancing on-site collaboration with remote flexibility.