Senior Program Manager, Operational Process Improvement

Placements24; Gauteng; On-site; ZAR 1,000,000 - 1,400,000; Full time

Job summary

Placements24 in Gauteng seeks an experienced Program Manager to lead a major business process improvement initiative across operations. You will identify inefficiencies, design optimized future-state workflows, and drive sustainable improvements that reduce costs and increase operational excellence.

You will oversee multi-department projects, manage budgets and resources, and guide change management efforts to ensure adoption by stakeholders.

Qualifications

• 8+ years of program or project management experience with process improvement.
• ],
• job_responsibilities_description e.g. [

Responsibilities

• Develop and manage a portfolio of projects aimed at improving business processes across departments.
• Lead assessment of current state processes, identify pain points, and define optimization opportunities.
• Design and implement future state processes that are efficient and scalable.
• Manage cross-functional teams, consultants, and stakeholders to ensure delivery and adoption of new processes.
• Develop and execute change management plans to minimize resistance.
• Establish KPIs to measure effectiveness and track progress against targets.
• Oversee program budgets, resources, and vendor management for process improvements.
• Communicate program status, risks, and outcomes to senior leadership.

Skills

Project management

Process mapping

Lean Six Sigma

Education

Bachelor's degree in Business Administration/Operations Management/Engineering or related field

Master's degree or Lean Six Sigma Black Belt desirable

Tools

BPMN tools

Microsoft Project

Job description

Placements24 in Gauteng seeks an experienced Program Manager to lead a major business process improvement initiative across operations. You will identify inefficiencies, design optimized future-state workflows, and drive sustainable improvements that reduce costs and increase operational excellence.

You will oversee multi-department projects, manage budgets and resources, and guide change management efforts to ensure adoption by stakeholders.