Senior Process Mining & Optimisation Lead

Belay Talent Solutions; Sandton; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Belay Talent Solutions is partnering with a leading financial services organisation to recruit a Senior Process Mining & Optimisation Specialist. You will drive enterprise-wide process mining initiatives, analytics, and business transformation across the group, delivering measurable improvements in customer experience and operational efficiency.

The role requires hands-on experience with Celonis, ARIS Process Mining, Signavio or similar tools, plus strong stakeholder engagement and change

Qualifications

• Min. 5+ years' experience in BPM, Process Improvement, Operational Excellence, or Process Optimisation.
• Min. 3+ years' hands-on experience with Process Mining platforms.
• Demonstrated success identifying, quantifying, and delivering measurable business improvements.
• Strong experience analysing event logs, process variants, process performance, and root causes.
• Proven ability to facilitate stakeholder workshops and influence business change.
• Experience translating analytical findings into actionable business improvements.

Responsibilities

• Lead enterprise-wide process mining initiatives across multiple business units.
• Analyse end-to-end business processes using tools such as Celonis, ARIS Process Mining, SAP Signavio, or similar platforms.
• Identify bottlenecks, process deviations, compliance issues, rework, delays, and optimisation opportunities.
• Conduct conformance analysis between documented and actual process execution.
• Facilitate process improvement workshops with executive and operational stakeholders.
• Develop process intelligence dashboards, KPIs, and performance reporting.
• Quantify value opportunities and build compelling business cases.
• Partner with Business, Data, Technology, and Architecture teams to improve process visibility and operational efficiency.
• Measure and track benefits realised from optimisation initiatives.
• Champion a culture of continuous improvement and data-driven decision-making.

Skills

BPM

Process Improvement

Stakeholder Engagement

Data Analytics

Conformance Analysis

Root Cause Analysis

Education

Bachelor's degree in Business, Engineering, Information Systems, Data Analytics, Operations Management

Lean Six Sigma Green/Black Belt

Process Mining Certification

BPM Certification

Tools

Celonis

ARIS Process Mining

SAP Signavio

Job description

Belay Talent Solutions is partnering with a leading financial services organisation to recruit a Senior Process Mining & Optimisation Specialist. You will drive enterprise-wide process mining initiatives, analytics, and business transformation across the group, delivering measurable improvements in customer experience and operational efficiency.

The role requires hands-on experience with Celonis, ARIS Process Mining, Signavio or similar tools, plus strong stakeholder engagement and change