Senior Process & Business Improvement Specialist

Sabenza IT & Recruitment; Johannesburg; Vor Ort; ZAR 900.000 - 1.200.000; Vollzeit

Zusammenfassung

Sabenza IT & Recruitment in Johannesburg, South Africa, seeks an experienced Senior Process & Business Improvement Specialist to drive process optimisation, transformation and performance improvements across the organisation.

You will work with senior stakeholders to analyse complex processes, map value chains and develop business cases with ROI calculations.

The role requires 7–10 years in BPM, leadership experience, and a degree; experience with BPMS, RPA and change management is preferred.

Qualifikationen

• 7–10 years in BPM, process improvement or business analysis.
• 3–5 years of leadership/managerial experience.
• Degree or NQF7 qualification in industrial engineering, CS, information systems, or business.
• Strong experience with BPM, process transformation and change management.

Aufgaben

• Lead end-to-end process discovery, analysis and design (As-Is / To-Be).
• Identify and deliver process optimisation and transformation initiatives.
• Develop business cases, ROI calculations and benefits realisation.
• Collaborate with data architects on data flows and integration needs.
• Ensure compliance with regulatory requirements while improving performance.

Kenntnisse

BPM & Process Improvement

Lean & Six Sigma

Change Management

RPA & BPMS

Stakeholder Engagement

Data Flows & Interfaces

Ausbildung

Degree/NQF7 in Industrial Engineering or related field

Tools

BPMS

Process Modelling Tools

RPA

Jobbeschreibung

Senior Process & Business Improvement Specialist

Johannesburg, South Africa | Posted on 14/09/2026

We are looking for an experienced Process & Business Improvement Specialist to drive business process optimisation, transformation and performance improvement initiatives.

You’ll work closely with senior business stakeholders to analyse complex processes, identify opportunities, build business cases and deliver measurable improvements across the organisation.

Key Responsibilities

• Lead As-Is / To-Be process discovery, analysis and design.
• Identify and deliver process optimisation and transformation initiatives.
• Map end-to-end value chains and align processes to business strategy.
• Develop business cases, ROI calculations and benefit realisation measures.
• Drive process performance measurement and develop supporting analytics.
• Work with stakeholders across business areas to prioritise and deliver process improvements.
• Apply BPM, Lean, Six Sigma, Change Management and process improvement methodologies.
• Support BPMS, RPA and process automation initiatives.
• Develop communication and mitigation strategies for organisational change.
• Collaborate with Data Architects and technology teams on data flows, interfaces and transformation requirements.
• Ensure processes align with risk, regulatory and compliance requirements.
  

Requirements

What We’re Looking For

• 7–10 years’ experience in Business Process Management, Process Improvement, Business Analysis or a related field.
• 3–5 years’ leadership/managerial experience.
• Degree/NQF 7 qualification in Industrial Engineering, Computer Science, Information Systems, Business or related field.
• Strong experience with BPM, process transformation and change management.
• Proven ability to lead small-to-medium process/performance improvement engagements.
• Strong stakeholder engagement and consulting skills, including working with senior stakeholders.
• Experience with BPM/process modelling tools and an understanding of BPMS and RPA.
• Ability to translate business challenges into measurable process and performance improvements.

Advantageous

Lean - Six Sigma Yellow Belt - CBPP - Business Analysis Certification