Senior Private Concierge | Luxury Safari Lodge | Ceres, Western Cape | Ss

JVR Software; Ceres; On-site; ZAR 420,000 - 580,000; Full time

Benefits offered by this job

Live-in position

Job summary

Kendrick Recruitment is seeking an experienced Senior Private Concierge for a luxury safari lodge in the Western Cape, near Ceres. You will oversee all guest-facing operations, ensuring seamless, memorable stays and leading a high-performing concierge team.

Responsibilities include coordinating VIP services, managing complex requests, mentoring staff, and collaborating with lodge departments to uphold top-tier standards of luxury hospitality.

Qualifications

• Strong experience in luxury hospitality environments.
• Background in senior guest-facing or concierge roles.
• Excellent organisational, communication and interpersonal skills.
• Passion for personalised service and attention to detail.
• Ability to work under pressure in a fast-paced, high-end environment.
• Positive, professional and proactive approach to guest service.

Responsibilities

• Provide exceptional, personalised service to guests, anticipating and exceeding their needs.
• Manage and coordinate guest activities, special requests and unique experiences.
• Act as the primary point of contact for VIP guests and high-profile visitors.
• Mentor and guide junior concierge staff, ensuring consistent service excellence.
• Collaborate with lodge management and other departments to ensure smooth operations.
• Maintain meticulous records and schedules to guarantee seamless service delivery.
• Uphold the highest standards of professionalism, discretion and hospitality.

Skills

Luxury hospitality

Senior concierge

Organisational skills

Communication skills

Attention to detail

Handling pressure

Proactive service

Job description

Employer HotelJobs Location Western Cape Job type Other IT/Computer Salary Not specified Posted 4 Nov 2026

NOW HIRING: Senior Private Concierge | Luxury Safari Lodge | Ceres, Western Cape

About the Opportunity

Kendrick Recruitment is seeking an experienced and highly skilled Senior Private Concierge for an ultra-luxury safari camp in the Western Cape. This is a unique opportunity for a hospitality professional to take a leading role in delivering world-class, personalised service to guests in a prestigious and exclusive safari environment. The successful candidate will oversee all guest-facing operations, ensuring that every aspect of a guest’s stay is seamless, memorable and exceeds expectations. This includes managing complex requests, coordinating with lodge departments and maintaining the highest standards of luxury hospitality, while leading a high-performing concierge team.

Key Responsibilities

• Provide exceptional, personalised service to guests, anticipating and exceeding their needs.
• Manage and coordinate guest activities, special requests and unique experiences.
• Act as the primary point of contact for VIP guests and high-profile visitors.
• Mentor and guide junior concierge staff, ensuring consistent service excellence.
• Collaborate with lodge management and other departments to ensure smooth operations.
• Maintain meticulous records and schedules to guarantee seamless service delivery.
• Uphold the highest standards of professionalism, discretion and hospitality.

Key Requirements

• Strong experience in luxury hospitality environments.
• A proven background in senior guest-facing or concierge roles.
• Excellent organisational, communication and interpersonal skills.
• A passion for personalised service and attention to detail.
• The ability to work under pressure in a fast-paced, high-end environment.
• A positive, professional and proactive approach to guest service.

Package Salary: Depending on experience. Live-in position.