Senior Private Concierge - Luxury Safari Camp (Live-in)

JVR Software; Ceres; On-site; ZAR 305,000 - 365,000; Full time

Benefits offered by this job

Live-in position

Job summary

Kendrick Recruitment is seeking a Senior Private Concierge for an ultra-luxury safari camp in Ceres, Western Cape. This live-in role demands delivering world-class, personalised guest service and overseeing all guest-facing operations to ensure seamless stays.

You will coordinate with lodge departments, mentor junior staff, and serve as the primary contact for VIP guests while upholding the highest standards of luxury hospitality and discretion.

Qualifications

• Experience in luxury hospitality environments.
• Background in senior guest-facing or concierge roles.
• Excellent organisational, communication and interpersonal skills.
• Passion for personalised service and attention to detail.
• Ability to work under pressure in a fast-paced, high-end environment.
• Positive, professional and proactive approach to guest service.

Responsibilities

• Provide exceptional, personalised service to guests and anticipate needs.
• Manage and coordinate guest activities, special requests and experiences.
• Act as the primary contact for VIP guests and high-profile visitors.
• Mentor and guide junior concierge staff to ensure service excellence.
• Collaborate with lodge management and departments for smooth operations.
• Maintain records and schedules to guarantee seamless service delivery.
• Uphold professionalism, discretion and luxury hospitality standards.

Skills

Luxury hospitality

Concierge leadership

Organisational skills

Communication skills

Interpersonal skills

Working under pressure

Job description

Kendrick Recruitment is seeking a Senior Private Concierge for an ultra-luxury safari camp in Ceres, Western Cape. This live-in role demands delivering world-class, personalised guest service and overseeing all guest-facing operations to ensure seamless stays.

You will coordinate with lodge departments, mentor junior staff, and serve as the primary contact for VIP guests while upholding the highest standards of luxury hospitality and discretion.