Senior Concierge – Western Cape | Pp

HotelJobs; Wes-Kaap; On-site; ZAR 279,000 - 312,000; Full time

Job summary

Kendrick Recruitment is seeking an experienced Senior Concierge to join an ultra-luxury safari retreat in the Western Cape. The ideal candidate will be passionate about luxury hospitality and delivering exceptional, personalised guest experiences. Salary: R25,000 – R28,000 per month.

Location: Western Cape. The role requires senior concierge experience, excellent communication and organisational skills, and the ability to anticipate guest needs while remaining discreet and professional.

Qualifications

• Previous experience in a senior concierge or luxury hospitality role.
• Excellent communication and organisational skills.
• Ability to anticipate guest needs and work well under pressure.
• Professional presentation and attention to detail.

Responsibilities

• Deliver exceptional, personalised guest service throughout the guest journey.
• Coordinate guest requests, transfers, reservations and bespoke experiences.
• Assist with VIP arrivals and special guest requirements.
• Liaise with departments to ensure seamless service.
• Handle enquiries and resolve guest concerns professionally.
• Maintain discretion and professionalism.

Skills

Senior concierge experience

Luxury hospitality knowledge

Excellent communication

Job description

Senior Concierge – Western Cape

Kendrick Recruitment is seeking an experienced Senior Concierge to join an ultra-luxury, wellness-led safari retreat in the Western Cape. The ideal candidate will be passionate about luxury hospitality and delivering exceptional, personalised guest experiences.

Key Responsibilities

• Deliver exceptional, personalised guest service throughout the guest journey.
• Coordinate guest requests, transfers, reservations and bespoke experiences.
• Assist with VIP arrivals and special guest requirements.
• Liaise with various departments to ensure seamless service.
• Handle enquiries and resolve guest concerns professionally.
• Maintain the highest standards of discretion and professionalism.

Requirements

• Previous experience in a senior concierge or luxury hospitality role.
• Excellent communication and organisational skills.
• Strong knowledge of luxury guest relations and personalised service.
• Professional presentation and exceptional attention to detail.
• Ability to anticipate guest needs and work well under pressure.

Salary: R25,000 – R28,000 per month

Location: Western Cape