Senior Private Concierge: Live-in Luxury Safari Camp Lead

HotelJobs; Ceres; On-site; ZAR 305,000 - 365,000; Full time

Job summary

Kendrick Recruitment is seeking an experienced Senior Private Concierge for an ultra-luxury safari camp in Ceres, Western Cape. The role leads guest-facing operations, delivering world-class, personalised service to discerning guests and VIP visitors.

This live-in position requires exceptional organisation, discretion and the ability to mentor a concierge team while coordinating with lodge departments to ensure flawless guest experiences.

Qualifications

• Strong experience in luxury hospitality environments.
• Proven background in senior guest-facing or concierge roles.
• Excellent organisational, communication, and interpersonal skills.
• Passion for personalised service and attention to detail.

Responsibilities

• Provide exceptional, personalised service to guests, anticipating and exceeding their needs.
• Manage and coordinate guest activities, special requests, and unique experiences.
• Act as the primary point of contact for VIP guests and high-profile visitors.
• Mentor and guide junior concierge staff, ensuring consistent service excellence.
• Collaborate with lodge management and other departments to ensure smooth operations.
• Maintain meticulous records and schedules to guarantee seamless service delivery.
• Uphold the highest standards of professionalism, discretion, and hospitality.

Skills

Luxury hospitality

Guest relations

Team leadership

Job description

Kendrick Recruitment is seeking an experienced Senior Private Concierge for an ultra-luxury safari camp in Ceres, Western Cape. The role leads guest-facing operations, delivering world-class, personalised service to discerning guests and VIP visitors.

This live-in position requires exceptional organisation, discretion and the ability to mentor a concierge team while coordinating with lodge departments to ensure flawless guest experiences.