Senior Private Concierge | Luxury Safari Lodge | Ceres, Western Cape | Ss

HotelJobs; Ceres; On-site; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Live-in position

Salary depends on experience

Job summary

Kendrick Recruitment is seeking a Senior Private Concierge for an ultra-luxury safari lodge in the Western Cape. You will oversee guest-facing operations, delivering seamless, memorable service and leading a concierge team in a prestige environment.

The role requires strong luxury hospitality background, exceptional organisational and interpersonal skills, and the ability to manage complex guest requests in a fast-paced, high-end setting. Live-in position with salary depending on experience.

Qualifications

• Strong experience in luxury hospitality environments.
• Proven background in senior guest-facing or concierge roles.
• Excellent organisational, communication and interpersonal skills.
• Passion for personalised service and attention to detail.
• Ability to work under pressure in a fast-paced, high-end environment.

Responsibilities

• Provide exceptional, personalised service to guests, anticipating and exceeding their needs.
• Manage and coordinate guest activities, special requests and unique experiences.
• Act as the primary point of contact for VIP guests and high-profile visitors.
• Mentor and guide junior concierge staff, ensuring consistent service excellence.
• Collaborate with lodge management and other departments to ensure smooth operations.
• Maintain meticulous records and schedules to guarantee seamless service delivery.
• Uphold the highest standards of professionalism, discretion and hospitality.

Job description

NOW HIRING: Senior Private Concierge | Luxury Safari Lodge | Ceres, Western Cape

About the Opportunity

Kendrick Recruitment is seeking an experienced and highly skilled Senior Private Concierge for an ultra-luxury safari camp in the Western Cape. This is a unique opportunity for a hospitality professional to take a leading role in delivering world-class, personalised service to guests in a prestigious and exclusive safari environment. The successful candidate will oversee all guest-facing operations, ensuring that every aspect of a guest's stay is seamless, memorable and exceeds expectations. This includes managing complex requests, coordinating with lodge departments and maintaining the highest standards of luxury hospitality, while leading a high-performing concierge team.

Key Responsibilities

• Provide exceptional, personalised service to guests, anticipating and exceeding their needs.
• Manage and coordinate guest activities, special requests and unique experiences.
• Act as the primary point of contact for VIP guests and high-profile visitors.
• Mentor and guide junior concierge staff, ensuring consistent service excellence.
• Collaborate with lodge management and other departments to ensure smooth operations.
• Maintain meticulous records and schedules to guarantee seamless service delivery.
• Uphold the highest standards of professionalism, discretion and hospitality.

Key Requirements

• Strong experience in luxury hospitality environments.
• A proven background in senior guest-facing or concierge roles.
• Excellent organisational, communication and interpersonal skills.
• A passion for personalised service and attention to detail.
• The ability to work under pressure in a fast-paced, high-end environment.
• A positive, professional and proactive approach to guest service.

Package

• Salary: Depending on experience.
• Live-in position.