VIP Concierge Lead — Live-in Luxury Safari Camp

Kendrick Recruitment; Middelpos; On-site; ZAR 305,000 - 365,000; Full time

Benefits offered by this job

Live-in accommodation

Job summary

Kendrick Recruitment is seeking an experienced Senior Private Concierge for an ultra-luxury safari camp in Western Cape. This live-in role oversees guest-facing operations to deliver world-class, personalised service in a prestigious safari environment.

You will manage complex guest requests, coordinate with lodge departments, and uphold the highest standards of professionalism and discretion to create unforgettable experiences.

Qualifications

• Experience in luxury hospitality environments.
• Background in senior guest-facing or concierge roles.
• Excellent organisational, communication, and interpersonal skills.

Responsibilities

• Provide exceptional, personalised service to guests, anticipating and exceeding their needs.
• Manage and coordinate guest activities, special requests, and unique experiences.
• Act as the primary point of contact for VIP guests and high-profile visitors.
• Mentor and guide junior concierge staff, ensuring consistent service excellence.
• Collaborate with lodge management and other departments to ensure smooth operations.
• Maintain meticulous records and schedules to guarantee seamless service delivery.
• Uphold the highest standards of professionalism, discretion, and hospitality.

Skills

Luxury hospitality

Senior guest-facing role

Organisational skills

Communication skills

Interpersonal skills

Job description

Kendrick Recruitment is seeking an experienced Senior Private Concierge for an ultra-luxury safari camp in Western Cape. This live-in role oversees guest-facing operations to deliver world-class, personalised service in a prestigious safari environment.

You will manage complex guest requests, coordinate with lodge departments, and uphold the highest standards of professionalism and discretion to create unforgettable experiences.