Senior Operations Lead, Tech & Performance

Be Different; Centurion; Presencial; ZAR 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Be Different in Centurion, South Africa, is seeking a seasoned Operations Leader to drive IT managed services and technology operations. You will oversee daily operations, design scalable processes, ensure policy compliance and lead cross-functional teams to deliver on strategic objectives.

The ideal candidate has extensive senior operations experience, strong analytical and budgeting skills, and a track record of optimizing performance in fast-paced tech environments.

Formación

• Bachelor's degree in relevant field required; master's advantageous.
• 5–7 years in operational management or senior admin, tech sector preferred.
• Experience in reporting, process improvement and ops leadership.
• Strong business ops management in fast-paced tech environment.
• Data-driven decision making with analytical skills.
• Financial acumen with budget management and reporting.
• Proven track record in improving processes and efficiencies.
• Excellent organisation and ability to prioritise demands.
• Leadership and people management with cross-functional influence.
• Strong communication and stakeholder management.
• Proficiency in business management tools, reporting systems and platforms.

Responsabilidades

• Oversee daily operations across departments ensuring alignment with strategic goals.
• Design, implement and improve systems and processes to boost efficiency.
• Ensure compliance with internal policies and regulatory standards.
• Manage vendor, partner and service-provider relationships and performance.
• Develop monthly, quarterly and annual performance reports.
• Monitor key metrics and provide actionable insights to leadership.
• Identify inefficiencies and implement cost-effective improvements.
• Lead initiatives to standardise workflows and optimise resources.
• Support leadership with workforce planning and development.
• Translate strategic goals into operational plans and measurable outcomes.

Conocimientos

Operational leadership

Reporting & analytics

Process improvement

Budget management

Stakeholder management

Cross-functional leadership

Analytical thinking

Communication

Vendor management

Team leadership

Educación

Bachelor's degree in Business Admin/Management/Finance

Master's degree advantageous

Herramientas

IT management tools

Reporting systems

Technology platforms

Descripción del empleo

Be Different in Centurion, South Africa, is seeking a seasoned Operations Leader to drive IT managed services and technology operations. You will oversee daily operations, design scalable processes, ensure policy compliance and lead cross-functional teams to deliver on strategic objectives.

The ideal candidate has extensive senior operations experience, strong analytical and budgeting skills, and a track record of optimizing performance in fast-paced tech environments.