On‑Site Head of Operations — Cloud SaaS Growth & Strategy

Placements24

Centurion

On-site

ZAR 1,600,000 - 2,700,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Executive salary & bonus

Health, life, disability insurance

Stock options / equity

Relocation assistance

Professional development

Modern office facilities

Pension contributions

Company car or travel allowance

Job summary

Placements24 in Centurion is seeking a visionary Head of Operations to lead the firm's operational strategy from our Centurion headquarters. This on-site role demands a strategic leader with deep experience in high-growth technology environments and a strong grasp of financial management.

You will oversee IT infrastructure, service delivery, customer support, and facilities, build budgets, KPIs, and vendor relations, and mentor a diverse operations team while driving scalable, compliant

Qualifications

Master's degree in Business Administration or Operations Management.
10–12 years in operations with ≥5 in a senior leadership role.
Experience in technology/cloud or SaaS operations.

Responsibilities

Define and oversee the operational strategy aligned with growth plans.
Manage IT infrastructure, customer support, service delivery, and facility management.
Lead and mentor operational managers and staff.
Develop and manage operational budgets and ROI.
Establish KPIs and monitor performance.
Oversee vendor relationships and negotiations.
Drive process improvements for efficiency and scalability.
Ensure compliance with regulations and security standards.
Collaborate with executives on strategic planning.
Champion innovation and technology adoption.