Senior Manager: Key Accounts (Telecommunications) (Permanent) – Johannesburg

Affirmative Portfolios; Gauteng; On-site; ZAR 1,200,000 - 2,100,000; Full time

Job summary

Affirmative Portfolios in Johannesburg is seeking a Senior Manager: Key Accounts in Telecommunications to drive strategic sales growth, manage complex multi-stakeholder accounts, and lead tender proposals. You will develop account plans, translate customer needs for internal teams, and oversee revenue generation while retaining key clients.

The role demands at least 6 years in sales with telecom and submarine cable experience, and strong customer service affinity.

Qualifications

• Bachelor’s degree or National Diploma in Commerce or Business Management.
• Minimum 6 years sales experience with at least 3 years handling complex multi-stakeholder accounts.
• Minimum 3 years Telecommunications related experience and 3 years with submarine cable knowledge.
• Proven customer service affinity.

Responsibilities

• Strategic sales management by driving sales growth.
• Implement sales strategy and develop account plans for assigned portfolios.
• Lead internal engagements translating customer needs into actions.
• Foster and manage multi-stakeholder relationships and project manage internal stakeholders.
• Manage revenue generation processes and present targeted proposals.
• Retain existing customers and ensure pricing approval adherence.
• Execute complex tender proposals and verify all required documents.
• Monitor client performance and report to cross functional forums.

Skills

Sales experience

Customer service

Relationship building

Education

Bachelor’s degree or National Diploma in Commerce or Business Management

Job description

Senior Manager: Key Accounts (Telecommunications) (Permanent) – Johannesburg

Salary: Market related (Based on experience)

Minimum Requirements and Experience:

• Minimum 3 years Bachelor’s degree or National Diploma in:
  • Commerce or Business Management.
• Minimum 6 years sales experience with at least 3 years in dealing with complex accounts where there are multiple role players within the account as well in the field of Engineering.
• Minimum 3 years Telecommunications related experience.
• Minimum 3 years’ experience of working with submarine cable landing system (e.g WACS – West Africa Cable System)
• Proven customer service affinity

Key Performance Area:

Reporting to Chief Sales and Marketing Officer, the incumbent will:

• Strategic sales management by driving sales growth.
• Implementation of sales strategy.
• Develop account plans for assigned portfolios.
• Lead internal engagements for translation of customer needs.
• Foster and manage multi-stakeholder complex relationships and project manage internal stakeholders.
• Manage revenue generation processes.
• Prepare and present targeted proposals.
• Retention of existing customers.
• Ensure that pricing approval processes are adhered to.
• Execution of complex tender proposals.
• Ensure that all legal required documents are submitted by customers.
• Manage internal and external stakeholder.
• Management for revenue generation.
• Liaise with billing and admiration on verification of invoices and collection of outstanding monies.
• Submission of all relevant documents to trigger billing.
• Monitor and track client performance and report accordingly.
• Provide inputs and present to cross functional forums.

NB: Should you not be contacted within 2 weeks of your application, please consider it as unsuccessful