Senior Invoicing Supervisor: High-Volume & Deadlines

The Good Human (Pty)Ltd; Cape Town; On-site; ZAR 350,000 - 480,000; Full time

Job summary

The Good Human (Pty)Ltd in Cape Town is seeking an Invoicing Supervisor to lead a small invoicing team and manage daily end-to-end invoicing processes for 40–60 customers. The role ensures accurate pricing, timely cut-offs and close collaboration with Finance, Sales and Operations.

The successful candidate will have 3–5 years in invoicing, prior supervision, and strong Excel/Pastel/Sage 300 skills, with a hands-on, detail-focused approach to maintain accuracy and drive efficiency.

Qualifications

• Three to five years’ invoicing/billing/accounts admin experience.
• At least two years supervising an invoicing or accounts team.
• Experience managing day and night shift staff.
• Proven ability to handle high-volume, deadline-driven invoicing.
• Experience processing invoices for 40–60 customers daily.
• Experience in fresh produce, food distribution, wholesale, FMCG, retail or hospitality supply.
• Proficiency in Pastel and Sage 300.
• Strong Microsoft Excel skills.
• Experience with ERP, accounting or invoicing systems.
• Strong numerical and analytical ability.
• Excellent attention to detail and accuracy.
• Confident communication and problem-solving skills.
• An assertive, accountable and hands-on supervisory style.

Responsibilities

• Manage three invoicing clerks across day and night shifts.
• Allocate daily workloads and monitor accuracy and productivity.
• Oversee the complete daily invoicing process.
• Ensure all orders are captured, priced and invoiced accurately.
• Process invoices for approximately 40–60 customers daily.
• Verify prices, quantities, discounts and customer-specific agreements.
• Ensure invoices are completed within the required daily cut-off times.
• Match customer orders, picking slips, delivery notes and invoices.
• Investigate and resolve pricing differences and invoicing errors.
• Monitor unbilled orders and ensure they are processed promptly.
• Oversee credit notes, adjustments and billing queries.
• Assist with invoice reconciliations and month‑end processing.
• Work closely with Finance and Accounts Receivable.
• Coordinate with Sales, Procurement, Warehouse and Dispatch.
• Maintain accurate invoicing records and customer information.
• Prepare daily and weekly invoicing reports.
• Monitor invoice volumes, errors, credits and outstanding queries.
• Identify revenue leakage and recommend process improvements.
• Train and support team members on systems and invoicing procedures.
• Maintain a strong culture of accuracy, accountability and urgency.

Skills

High-volume invoicing

Supervisory experience

Excel

Pastel

Sage 300

Attention to detail

Problem-solving

Tools

Pastel

Sage 300

ERP systems

Excel

Job description

The Good Human (Pty)Ltd in Cape Town is seeking an Invoicing Supervisor to lead a small invoicing team and manage daily end-to-end invoicing processes for 40–60 customers. The role ensures accurate pricing, timely cut-offs and close collaboration with Finance, Sales and Operations.

The successful candidate will have 3–5 years in invoicing, prior supervision, and strong Excel/Pastel/Sage 300 skills, with a hands-on, detail-focused approach to maintain accuracy and drive efficiency.