Senior Investor Portal Implementation Lead

CO_SANFPL Apex Fund & Corporate Services SA (Pty) Ltd; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Apex Group is seeking a Senior System Implementation Specialist in Cape Town to lead implementation, onboarding, and improvements of Investor Portal solutions. You will oversee client onboarding, system enhancements, and vendor management while mentoring junior team members.

You will work closely with stakeholders, manage projects, coordinate across teams, and ensure portals meet client and business requirements. This role offers growth in a global, CSR-aware organization.

Qualifications

• B.Com or equivalent with IT exposure.
• 3–7 years’ experience in the financial industry preferred.
• Experience in accounting/financial sector; aptitude for working with systems.
• Interest in technology and systems.
• Project management experience.
• Excellent communication and teamwork skills.
• Ability to prioritize issues and maintain attention to detail.
• Understanding of operational controls framework.

Responsibilities

• Team leader – manage junior resources within the Portal team.
• Ensure work allocation.
• Internal business analysis on portal related change requests.
• Vendor management.
• Provide stakeholder updates and feedback including Head of the Portals team.
• Incident resolution and management.
• Analysis of client’s system requirements pre implementation.
• Assist with new clients’ onboardings and new systems implementation projects.
• Provide Business support for ongoing matters on portals.
• Maintain Investor Portals configuration and setup to optimize systems according to business requirements.
• Manage vendors actively for development and enhancements.
• Monitor, troubleshoot and analyze issues within the Investor portals.
• Assist in client onboarding and new systems implementation projects.
• Assist in training the business users and updating training guides.
• Any other duties in the scope of the role that the company requires.

Skills

Team leadership

Vendor management

Project management

Stakeholder communication

Problem solving

Attention to detail

Initiative and process improvement

Operational controls knowledge

IT/system aptitude

Prioritization of issues

Education

B.Com or similar tertiary business study with Information Technology exposure

Job description

Apex Group is seeking a Senior System Implementation Specialist in Cape Town to lead implementation, onboarding, and improvements of Investor Portal solutions. You will oversee client onboarding, system enhancements, and vendor management while mentoring junior team members.

You will work closely with stakeholders, manage projects, coordinate across teams, and ensure portals meet client and business requirements. This role offers growth in a global, CSR-aware organization.