Senior Investor Portal Implementation Lead

Theapexgroup; Cape Town; On-site; ZAR 700,000 - 900,000; Full time

Benefits offered by this job

Global exposure

Competitive remuneration

Advancement opportunities

On the job training

Job summary

The Apex Group is seeking a Senior System Implementation Specialist in Cape Town to lead the onboarding and ongoing support of Investor Portal solutions. You will oversee implementation projects, mentor junior staff, manage vendors, and drive continuous improvement of portal platforms to meet client and business requirements.

The role combines technical and business skills with stakeholder collaboration, incident resolution, and process optimization across client onboarding and system

Qualifications

• B.Com or similar tertiary business study with Information Technology exposure.
• 3-7 years' experience within the financial industry (preferable).
• Experience in accounting/financial sector; An aptitude for working with systems.
• Interest in Technology.
• Experience in a fund accounting system advantageous.
• Project management.
• Excellent Communication Skills.
• Interest in team management.
• Strong team player.
• Solution orientated & strong problem-solving skills.
• Highly organized and attention to detail.
• Must show initiative to constantly Improve processes.
• Ability to prioritize issues at company level.
• Good understanding of operational controls framework.

Responsibilities

• Team leader - manage junior resources within the Portal team.
• Ensure work allocation.
• Internal business analysis on portal related change requests.
• Vendor management.
• Provide stakeholder updates and feedback including Head of the Portals team.
• Incident resolution and management.
• Analysis of client's system requirements pre implementation.
• Assist with new clients' onboardings and new systems implementation projects.
• Provide Business support for ongoing matters on portals.
• Maintain Investor Portals configuration and setup to optimize systems according to business requirements.
• Manage vendors actively for development and enhancements.
• Monitor, troubleshoot and analyze issues within the Investor portals.
• Assist in client onboarding and new systems implementation projects.
• Assist in training the business users and updating training guides.

Skills

Team leadership

Vendor management

Project management

Communication skills

Financial industry experience

System implementation

Problem solving

Attention to detail

Initiative to improve processes

Prioritization

Team collaboration

Education

B.Com or similar

IT exposure

Job description

The Apex Group is seeking a Senior System Implementation Specialist in Cape Town to lead the onboarding and ongoing support of Investor Portal solutions. You will oversee implementation projects, mentor junior staff, manage vendors, and drive continuous improvement of portal platforms to meet client and business requirements.

The role combines technical and business skills with stakeholder collaboration, incident resolution, and process optimization across client onboarding and system