About the Role
Our client, a prominent insurance company, is seeking a highly skilled Senior Insurance Business Analyst to enhance their operational efficiency and strategic initiatives in Randburg, Gauteng . This role is crucial for bridging the gap between business needs and technology solutions. You will be responsible for analyzing business processes, identifying areas for improvement, defining requirements for new systems or enhancements, and ensuring successful implementation. The ideal candidate will possess a strong understanding of the insurance lifecycle, excellent analytical skills, and the ability to communicate effectively with both technical teams and business stakeholders. This hybrid role offers a blend of office-based collaboration and remote flexibility in the bustling hub of Gauteng .
Key Responsibilities
- Elicit, analyze, document, and validate business requirements for insurance systems and processes.
- Translate business needs into functional and technical specifications for IT development teams.
- Facilitate workshops and meetings with stakeholders to gather requirements and validate solutions.
- Analyze existing business processes, identify inefficiencies, and propose improvements.
- Develop process flows, use cases, and user stories to clearly define requirements.
- Collaborate with project managers, developers, testers, and end-users throughout the project lifecycle.
- Assist in the design and testing of new system functionalities and user acceptance testing (UAT).
- Provide support during the implementation phase and post-implementation review.
- Contribute to the development of training materials and user documentation.
- Stay updated on insurance industry trends and best practices in business analysis.
Requirements
- Bachelor's degree in Business Administration, Information Technology, Finance, or a related field.
- Minimum of 5 years of experience as a Business Analyst, with a significant focus on the insurance industry.
- Proven experience in requirements gathering, process modeling, and solution design.
- Strong understanding of insurance products, operations, and value chains.
- Excellent analytical, problem-solving, and critical thinking skills.
- Proficiency in business analysis tools and techniques (e.g., UML, BPMN).
- Experience with Agile and Waterfall methodologies.
- Strong communication, facilitation, and interpersonal skills.
- Ability to work effectively with cross-functional teams.
- Familiarity with core insurance systems is a plus.
- Ability to work a hybrid schedule in our Randburg, Gauteng office.
Benefits
- Competitive annual salary of .
- Hybrid working model offering flexibility and work-life balance.
- Comprehensive medical aid and retirement benefits.
- Opportunities for professional development and certifications.
- Engaging work on impactful projects within the insurance domain.
- A collaborative and dynamic work environment in Randburg .
- Generous annual leave allowance.