Senior Housekeeping Supervisor - Lead Guest Experience

Placements24; Soweto; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Staff meals

Employee discounts

Promotion opportunities

Supportive work environment

Job summary

Placements24 is seeking a Senior Housekeeping Supervisor for a popular Soweto hotel. You will oversee daily housekeeping operations, train staff, and ensure cleanliness throughout guest rooms, public areas, and back-of-house spaces.

The role requires at least 3 years in housekeeping with supervisory experience; you will manage inventory, enforce safety protocols, and contribute to guest satisfaction with exceptional service.

Qualifications

• Minimum 3 years in housekeeping with 1 year in supervision.
• Ability to lead and motivate a team.
• Strong knowledge of cleaning, sanitation, and safety.
• Excellent organizational and detail orientation.
• Good communication and interpersonal skills.
• Able to work under pressure and manage time.
• Basic inventory management knowledge.
• Physically capable of housekeeping duties and standing.
• Willing to work varied shifts, weekends/holidays.
• Based in or commuting to Soweto, Gauteng.

Responsibilities

• Supervise daily housekeeping staff activities.
• Maintain cleanliness of guest rooms and public areas to hotel standards.
• Inspect rooms and common areas for quality and compliance.
• Manage inventory of linens, supplies, and amenities; place orders.
• Train new staff on procedures, safety, and guest service.
• Schedule staff based on occupancy and events.
• Enforce hotel housekeeping policies and safety procedures.
• Respond to guest requests promptly.
• Assist with laundry operations and linen quality.
• Contribute to cost-control through efficient supplies and labor use.

Skills

Housekeeping experience

Supervisory leadership

Team motivation

Cleaning techniques

Sanitation standards

Safety regulations

Organizational skills

Attention to detail

Communication skills

Time management

Inventory management

Job description

Placements24 is seeking a Senior Housekeeping Supervisor for a popular Soweto hotel. You will oversee daily housekeeping operations, train staff, and ensure cleanliness throughout guest rooms, public areas, and back-of-house spaces.

The role requires at least 3 years in housekeeping with supervisory experience; you will manage inventory, enforce safety protocols, and contribute to guest satisfaction with exceptional service.