Hospitality Cleaning Lead – Guest Experience & Quality

Placements24; Bloemfontein; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Medical aid

Performance bonuses

Job summary

Placements24 in Bloemfontein is seeking a meticulous Hospitality Cleaning Supervisor to uphold the highest cleanliness and hygiene standards across guest rooms, public areas and back-of-house spaces. You will lead a cleaning team, manage daily operations and perform regular inspections to ensure guest satisfaction and operational efficiency.

The role requires hands-on leadership, strong knowledge of sanitation and safety protocols, and the ability to train staff, handle inventory, and schedule

Qualifications

• Experience as a cleaning supervisor or team leader in hospitality settings.
• Strong knowledge of cleaning techniques and sanitation standards.
• Excellent leadership, communication and interpersonal skills.
• Attention to detail and a commitment to high-quality results.
• Ability to work under pressure and manage multiple tasks.
• Flexibility to work weekends and holidays.
• Based in or able to commute to Bloemfontein.

Responsibilities

• Supervise and coordinate daily housekeeping activities.
• Ensure guest rooms and public areas meet cleanliness standards.
• Conduct regular inspections and provide coaching to staff.
• Manage inventory of cleaning supplies, linens, and amenities.
• Train new housekeeping staff on procedures and safety.
• Assist in staff scheduling to ensure coverage and control labor costs.
• Respond promptly to guest requests and resolve issues.
• Maintain a clean and safe working environment for the team.
• Collaborate with other departments to ensure a seamless guest experience.
• Uphold the company’s reputation for quality and service.

Skills

Leadership

Communication

Attention to detail

Team management

Guest focus

Job description

Placements24 in Bloemfontein is seeking a meticulous Hospitality Cleaning Supervisor to uphold the highest cleanliness and hygiene standards across guest rooms, public areas and back-of-house spaces. You will lead a cleaning team, manage daily operations and perform regular inspections to ensure guest satisfaction and operational efficiency.

The role requires hands-on leadership, strong knowledge of sanitation and safety protocols, and the ability to train staff, handle inventory, and schedule