Senior Housekeeping Supervisor

Placements24; Soweto; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Staff meals

Employee discounts

Promotion opportunities

Supportive work environment

Job summary

Placements24 is seeking a Senior Housekeeping Supervisor for a popular Soweto hotel. You will oversee daily housekeeping operations, train staff, and ensure cleanliness throughout guest rooms, public areas, and back-of-house spaces.

The role requires at least 3 years in housekeeping with supervisory experience; you will manage inventory, enforce safety protocols, and contribute to guest satisfaction with exceptional service.

Qualifications

• Minimum 3 years in housekeeping with 1 year in supervision.
• Ability to lead and motivate a team.
• Strong knowledge of cleaning, sanitation, and safety.
• Excellent organizational and detail orientation.
• Good communication and interpersonal skills.
• Able to work under pressure and manage time.
• Basic inventory management knowledge.
• Physically capable of housekeeping duties and standing.
• Willing to work varied shifts, weekends/holidays.
• Based in or commuting to Soweto, Gauteng.

Responsibilities

• Supervise daily housekeeping staff activities.
• Maintain cleanliness of guest rooms and public areas to hotel standards.
• Inspect rooms and common areas for quality and compliance.
• Manage inventory of linens, supplies, and amenities; place orders.
• Train new staff on procedures, safety, and guest service.
• Schedule staff based on occupancy and events.
• Enforce hotel housekeeping policies and safety procedures.
• Respond to guest requests promptly.
• Assist with laundry operations and linen quality.
• Contribute to cost-control through efficient supplies and labor use.

Skills

Housekeeping experience

Supervisory leadership

Team motivation

Cleaning techniques

Sanitation standards

Safety regulations

Organizational skills

Attention to detail

Communication skills

Time management

Inventory management

Job description

About the Role

Our client, a popular hotel known for its comfort and service in Soweto, Gauteng , is seeking a motivated and detail-oriented Senior Housekeeping Supervisor. This role is crucial in ensuring the highest standards of cleanliness, tidiness, and presentation throughout the hotel premises, contributing significantly to guest satisfaction. The Senior Housekeeping Supervisor will oversee the daily operations of the housekeeping department, manage and train a team of housekeeping staff, manage inventory of linens and supplies, and ensure adherence to all health and safety regulations. We are looking for an individual with a strong work ethic, excellent organizational skills, and a commitment to maintaining impeccable standards. This is an excellent opportunity to join a growing establishment in Soweto and make a tangible impact on the guest experience.

Key Responsibilities

• Supervise and direct the daily activities of the housekeeping staff.
• Ensure all guest rooms, public areas, and back-of-house spaces are cleaned and maintained to the highest standards.
• Conduct regular inspections of rooms and common areas to ensure quality and compliance with hotel standards.
• Manage and maintain inventory of linens, cleaning supplies, and guest amenities, placing orders as needed.
• Train new housekeeping staff on cleaning procedures, safety protocols, and guest service standards.
• Schedule housekeeping staff to ensure adequate coverage based on occupancy and event schedules.
• Implement and enforce hotel policies and procedures related to housekeeping and safety.
• Respond to guest requests and concerns regarding housekeeping services in a timely and professional manner.
• Assist with laundry operations and ensure linen quality and availability.
• Contribute to cost-control measures by efficiently managing supplies and labor.

Requirements

• Minimum of 3 years of experience in housekeeping operations, with at least 1 year in a supervisory role.
• Proven ability to manage and motivate a team of housekeeping staff.
• Strong understanding of cleaning techniques, sanitation standards, and safety regulations.
• Excellent organizational skills and attention to detail.
• Good communication and interpersonal skills.
• Ability to work efficiently under pressure and manage time effectively.
• Basic knowledge of inventory management.
• Physical ability to perform housekeeping tasks when necessary and stand/walk for extended periods.
• Flexibility to work varied shifts, including weekends and public holidays.
• Must be based in or able to commute reliably to Soweto, Gauteng .

Benefits

• Competitive hourly wage or monthly salary based on experience.
• Opportunities for promotion within the housekeeping department or hotel operations.
• Staff meals provided during shifts.
• Discounts on hotel services and accommodation for employees.
• A stable and supportive work environment.
• Be part of a team dedicated to providing an excellent guest experience in Soweto .