Senior Housekeeping Manager - Remote Operations Support

Placements24; Rustenburg; Híbrido; ZAR 900.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Health, dental, and vision insurance

Generous paid time off

Fully remote work arrangement

Professional development opportunities

Employee discounts on hotel stays

Retirement savings plan

Descripción de la vacante

Placements24 is assisting a prominent hotel group in recruiting a Senior Housekeeping Manager for a fully remote role. You will develop and implement housekeeping protocols, lead remote teams, and drive quality inspections to ensure spotless guest environments across locations.

The role demands a strong background in sanitation, infection control, and staff training, with the ability to communicate effectively with on-site teams from a distance.

Formación

• Bachelor's degree in Hospitality Management or related field.
• Minimum of 6 years of progressive experience in housekeeping management within the hospitality industry.
• Demonstrated ability to manage teams and operations remotely.
• In-depth knowledge of cleaning chemicals, equipment, and techniques.
• Strong understanding of sanitation, hygiene, and infection control protocols.
• Excellent organizational, communication, and leadership skills.

Responsabilidades

• Develop, implement, and maintain high standards for housekeeping and public area cleanliness.
• Create and update standard operating procedures (SOPs) for all housekeeping functions.
• Develop and deliver comprehensive training programs for housekeeping staff and supervisors.
• Conduct remote quality inspections and audits to ensure adherence to standards.
• Manage housekeeping budgets, control inventory of supplies, and optimize resource allocation.
• Stay abreast of new cleaning technologies, products, and industry best practices.
• Collaborate with other departments, such as Front Office and Maintenance, to ensure seamless guest experience.
• Develop and implement preventative maintenance programs for guest rooms and public areas related to cleanliness.
• Analyze housekeeping performance data and provide reports and recommendations to management.
• Ensure compliance with all health, safety, and environmental regulations.

Conocimientos

Remote team leadership

Quality control

Budget management

SOP development

Training program development

Communication

Educación

Bachelor's degree in Hospitality Management or related field

Herramientas

MS Office Suite

Housekeeping management software

Descripción del empleo

About the Role

Our client, a prominent hotel chain, is seeking a highly experienced Senior Housekeeping Manager to provide remote operational support and strategic guidance to their properties. This fully remote role is crucial for ensuring consistent cleanliness, hygiene, and presentation standards across all locations. You will be responsible for developing and implementing housekeeping protocols, training programs, and quality control measures. The ideal candidate possesses extensive knowledge of housekeeping operations, a strong understanding of sanitation best practices, and exceptional communication and leadership skills to effectively manage and guide on-site teams from a distance. This position offers a unique opportunity to influence the guest experience through immaculate environments, all while enjoying the flexibility of a remote work setup. You will be instrumental in maintaining the brand's reputation for excellence and guest comfort.

Key Responsibilities

• Develop, implement, and maintain high standards for housekeeping and public area cleanliness.
• Create and update standard operating procedures (SOPs) for all housekeeping functions.
• Develop and deliver comprehensive training programs for housekeeping staff and supervisors.
• Conduct remote quality inspections and audits to ensure adherence to standards.
• Manage housekeeping budgets, control inventory of supplies, and optimize resource allocation.
• Stay abreast of new cleaning technologies, products, and industry best practices.
• Collaborate with other departments, such as Front Office and Maintenance, to ensure seamless guest experience.
• Develop and implement preventative maintenance programs for guest rooms and public areas related to cleanliness.
• Analyze housekeeping performance data and provide reports and recommendations to management.
• Ensure compliance with all health, safety, and environmental regulations.

Requirements

• Bachelor's degree in Hospitality Management or a related field is preferred.
• Minimum of 6 years of progressive experience in housekeeping management within the hospitality industry.
• Proven experience in developing and implementing housekeeping standards and training programs.
• Demonstrated ability to manage teams and operations remotely.
• In-depth knowledge of cleaning chemicals, equipment, and techniques.
• Strong understanding of sanitation, hygiene, and infection control protocols.
• Excellent organizational, communication, and leadership skills.
• Proficiency in MS Office Suite and housekeeping management software.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• A keen eye for detail and a commitment to excellence.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holiday leave.
• Opportunities for professional development and advancement within a leading hotel group.
• The flexibility and convenience of a fully remote work arrangement.
• Access to online training and development resources.Employee discounts on hotel stays.
• Retirement savings plan.