Senior Healthcare Systems Analyst – Cape Town

Clicks Group; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Clicks Group in Cape Town seeks a Senior Systems Analyst – Healthcare to support and enhance pharmacy, digital pharmacy and clinic systems within IT Healthcare. You will ensure stability, security and performance while enabling practical technology solutions for daily operations.

You will gather requirements, coordinate tests, mentor staff and collaborate with vendors to deliver transformations in line with enterprise architecture and governance.

Qualifications

• 3 years’ experience in system design, infrastructure or specialist support roles with significant exposure to Healthcare systems.
• Experience collaborating with developers and senior analysts.
• Experience delivering large-scale IT projects and system transformations.
• Retail, healthcare, or omnichannel analytics experience desirable.
• Knowledge of operational Pharmacy and Clinic systems desirable.

Responsibilities

• Engage stakeholders to elicit and document requirements, user stories and solution specs.
• Plan, coordinate system testing; manage defects and releases.
• Investigate incidents, perform root-cause analysis, coordinate resolutions.
• Assess change impacts and drive user adoption with minimal disruption.
• Embed Good Pharmacy Practice, POPIA, audit and security requirements in designs.
• Define and maintain system configuration standards and documentation.
• Manage analysis tasks to scope, quality and timelines; share knowledge.
• Build relationships with vendors and internal teams.
• Mentor team members and project resources.

Skills

Analytical skills

Requirement translation

Delivery leadership

Stakeholder engagement

Troubleshooting

Change management

Process automation

Systems integration

Analysis

Planning & organizing

Delivering results

People skills

Adaptability

Communication

Education

Degree in IT/CS or Pharmacy with IT healthcare experience

Tools

LEAP

Delta

Allegra

Xprocure

Job description

Clicks Group in Cape Town seeks a Senior Systems Analyst – Healthcare to support and enhance pharmacy, digital pharmacy and clinic systems within IT Healthcare. You will ensure stability, security and performance while enabling practical technology solutions for daily operations.

You will gather requirements, coordinate tests, mentor staff and collaborate with vendors to deliver transformations in line with enterprise architecture and governance.