Technical Team Lead - HEALTHCARE

Clicks Group Limited; Cape Town; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Clicks Group Limited is seeking a Technical Team Lead (Healthcare) to lead the IT Healthcare team at the Clicks Head Office in Cape Town. You will drive the IT strategy for healthcare systems, ensure stability and scalability of LEAP, Allegra, Xprocure, and related platforms, and partner with stakeholders to deliver value.

The role emphasizes governance, project delivery, and strong leadership to support Clicks’ enterprise IT objectives and healthcare digital transformation.

Qualifications

• Degree (or equivalent) in Information Technology, Computer Science, or degree in Pharmacy with extensive IT related experience in healthcare systems
• 3 years’ experience in enterprise IT environments, with significant exposure to Healthcare IT systems
• Experience in collaborating with technical teams (developers, architects, functional leads)
• Experience in delivering large-scale IT projects and system transformations
• Retail, healthcare, or omnichannel business analytics experience (Desirable)
• Knowledge of AI ethics, governance, and responsible deployment (Desirable)
• Deciding and Initiating Action
• Leading and Supervising
• Applying Expertise and Technology
• Planning and Organising
• Adapting and Responding to Change
• Presenting and Communicating Information

Responsibilities

• Lead and mentor a team to deliver the IT strategy and roadmap for healthcare systems, aligned to business and enterprise IT strategy
• Ensure stability, performance, and availability of core enterprise platforms (e.g., LEAP, LEAP Delta, Allegra, Xprocure and related systems)
• Participate in the design, development, and enhancement of enterprise applications, ensuring scalability, integration, and best practice architecture
• Drive continuous improvement and optimisation of business processes enabled by technology (Healthcare digital functionalities, Store Operational and Central pharmacy capabilities)
• Ensure strong governance, controls, and compliance, including financial controls, audit requirements, and regulatory standards
• Manage delivery of projects and system enhancements, ensuring on-time, on-budget, and value-driven execution
• Support recruitment, coaching, mentoring, and succession planning within the technical team
• Collaborate with business stakeholders to ensure business alignment and value realisation
• Ensure integration of Healthcare systems with other platforms across the enterprise architecture
• Drive cost efficiency, vendor management, and technology optimisation across enterprise platforms

Skills

Good Pharmacy Practice

Enterprise architecture

SDLC

Agile/DevOps

Data governance

IT governance & compliance

Team leadership

Vendor management

Strategic thinking

Communication

Education

Degree in Information Technology / Computer Science

Pharmacy degree with IT experience

Tools

LEAP

LEAP Delta

Allegra

Xprocure

Job description

Job category: IT-Quality Assurance and Inspection

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

We are looking to recruit a Technical Team Lead(Healthcare) to work within IT Healthcare team in the IT department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report to the Applications Portfolio Manager.

Job Purpose

To provide technical leadership for development, support, and continuous improvement of healthcare solutions including all pharmacy, digital pharmacy and clinic capabilities.

The role is responsible for leading the IT Healthcare team ensuring the stability, performance, security, and scalability of systems, while delivering technology solutions that support business objectives and operational excellence.

Job objectives

• Lead and mentor a team to deliver the IT strategy and roadmap for healthcare systems, aligned to business and enterprise IT strategy.
• Ensure stability, performance, and availability of core enterprise platforms (e.g., LEAP, LEAP Delta, Allegra, Xprocure and related systems).
• Participate in the design, development, and enhancement of enterprise applications, ensuring scalability, integration, and best practice architecture.
• Drive continuous improvement and optimisation of business processes enabled by technology (Healthcare digital functionalities, Store Operational and Central pharmacy capabilities i.e. Central Pharmacy Call centre and Clicks Direct Medicines).
• Ensure strong governance, controls, and compliance, including financial controls, audit requirements, and regulatory standards.
• Manage delivery of projects and system enhancements, ensuring on-time, on-budget, and value-driven execution.
• Support recruitment, coaching, mentoring, and succession planning within the technical team.
• Collaborate with business stakeholders to ensure business alignment and value realisation.
• Ensure integration of Healthcare systems with other platforms across the enterprise architecture.
• Drive cost efficiency, vendor management, and technology optimisation across enterprise platforms.

Job Knowledge & Skills:

• In depth knowledge of Good Pharmacy Practice & Regulations
• Strong understanding of store and Central pharmacies’ end to end business processes
• Knowledge of enterprise architecture, system integration, and data flows
• Understanding of IT governance, risk, and compliance (including audit and controls)
• Knowledge of software development lifecycle (SDLC) and Agile/DevOps practices
• Extensive knowledge of the Healthcare systems (including LEAP, Delta, Allegra, Xprocure)
• Understanding of data governance and reporting requirements
• Exposure to automation (RPA), AI, and digital transformation in shared services.

Job Related Skills

• Strategic thinking and enterprise-wide systems leadership
• Ability to translate business needs into scalable technology solutions
• Delivery leadership (large-scale system implementations)
• Strong people leadership (technical teams, developers, functional experts)
• Vendor and partner management
• Financial and cost management
• Change leadership and business transformation capability
• Process optimisation and automation mindset
• Negotiation and influencing skills

Qualification and Experience

• Degree (or equivalent) in Information Technology, Computer Science, or degree in Pharmacy with extensive IT related experience in healthcare systems
• 3 years’ experience in enterprise IT environments, with significant exposure to Healthcare IT systems
• Experience on collaborating with technical teams (developers, architects, functional leads)
• Experience in participating in delivering large-scale IT projects and system transformations
• Retail, healthcare, or omnichannel business analytics experience (Desirable
• Knowledge of AI ethics, governance, and responsible deployment (Desirable)
• Deciding and Initiating Action
• Leading and Supervising
• Applying Expertise and Technology
• Planning and Organising
• Adapting and Responding to Change
• Presenting and Communicating Information